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What is InProd?

InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.

What is Chef?

Chef converts infrastructure into code, streamlining the process of building, deploying, and managing your infrastructure. This approach allows for modifications, testing, and repetition of infrastructure with the same ease as application code. Chef Infrastructure Management further enhances this by automating the management of infrastructure, ensuring that configurations are uniformly applied across all environments. With Chef Compliance, enterprises can effortlessly enforce and uphold compliance standards. Additionally, Chef App Delivery facilitates the consistent and scalable delivery of high-quality application results. Meanwhile, Chef Desktop empowers IT teams by automating the deployment, management, and ongoing compliance of IT resources, leading to increased efficiency and effectiveness in operations. This comprehensive suite of tools ultimately transforms how organizations handle their technology infrastructure.

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Integrations Supported

Alibaba Cloud Object Storage Service
Alibaba Cloud SSL Certificates Service
Armis Centrix
ClusterControl
Compass
CrowdStrike Falcon ASPM
Cutover
CyberArk Privileged Access Manager
Device42
Eco
GenRocket
JFrog Pipelines
MicroStack
NetWatch.ai
Planview Release
Securden Password Vault for Enterprises
ShuttleOps
Snappytick
StrongDM

API Availability

API Availability

Pricing Information

$2/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

InProd Solutions Pty Ltd

Company Location

Australia

Company Website

www.inprod.io

Company Facts

Organization Name

Progress Software

Date Founded

1981

Company Location

United States

Company Website

www.chef.io

Categories and Features

Categories and Features

Cloud Compliance

Not specified

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Continuous Delivery

Not specified

DevOps

Dashboard
Release Management
Timeline Management
Troubleshooting Reports

IT Automation

Not specified

Release Management

Not specified

Runbook Automation

Not specified

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