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What is InProd?

InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.

What is DeltaMerge?

DeltaJSON offers a variety of solutions for comparing and managing JSON data efficiently. Our software-as-a-service platform enables users to compare, merge, patch, and utilize smart grafting through either our web application or REST API. You can easily select options to compare your JSON files, merge them, apply patches, or perform grafting tasks. Simply upload two or more JSON documents or paste your data directly into the application for a swift comparison. The 'Jobs History tab' feature allows users to conveniently download past comparison results with a simple click, facilitating easy sharing of findings with team members. This innovative tool replaces the outdated "stare and compare" technique, which relied solely on visual inspection to identify changes across multiple JSON files. DeltaJSON is capable of detecting even the tiniest modifications and can provide a comprehensive summary of these changes, thereby significantly conserving your time and resources. You also have the flexibility to customize how changes are reported, with additions marked in green and deletions in red, ensuring clarity and ease of understanding for all users. Embrace a more efficient way of handling your JSON data with DeltaJSON.

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Integrations Supported

Genesys Cloud CX

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$2/month/user

Pricing Information

Based on project requirements.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

InProd Solutions Pty Ltd

Company Location

Australia

Company Website

www.inprod.io

Company Facts

Organization Name

DeltaXignia

Date Founded

2001

Company Location

United Kingdom

Company Website

www.deltaxignia.com

Categories and Features

Categories and Features

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