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What is InProd?

InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.

What is IBM Rational ClearCase?

IBM Rational ClearCase provides an organized approach to overseeing software assets, encompassing code, design documents, requirements, test plans, and results. It facilitates concurrent development, automates the management of workspaces, and guarantees secure version control while also offering dependable build audits and flexible access from virtually anywhere. Users have the ability to efficiently handle versions by eliminating outdated ones, creating and deleting branches, as well as reviewing version histories and merging or comparing various versions. The system supports both development and integration frameworks, striking a balance between private workspaces and shared integration zones. Additionally, it features user authentication and audit trails, aiding organizations in achieving compliance with minimal administrative burden. This comprehensive tool ultimately empowers teams to organize their individual workspaces effectively while ensuring they have access to the relevant file and directory versions. By doing so, ClearCase not only fosters teamwork but also significantly boosts productivity throughout software development initiatives, making it an essential asset for modern development teams.

Media

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Media

Integrations Supported

Genesys Cloud CX

Integrations Supported

GoLand
IBM DevOps Deploy
Kovair QuickSync
Rally Software
Review Board
SmartBear Collaborator
eQube®-DaaS

API Availability

API Availability

Pricing Information

$2/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

InProd Solutions Pty Ltd

Company Location

Australia

Company Website

www.inprod.io

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/rational-clearcase

Categories and Features

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Source Code Management

Access Controls/Permissions
Build Automation
Change Management
Collaboration
Version Control

Version Control

Not specified

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