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What is InTouchCRM?

InTouch is a well-respected sales and marketing platform that brings together more than ten vital business tools, offering a complete solution to effectively manage and grow your enterprise, thereby eliminating the need for costly multiple systems. With InTouchCRM, you can safely keep your contacts in the cloud for easy access by your team from any location and at any time, which significantly improves collaboration while on the go. You can effortlessly access all important information regarding your prospects and customers, such as their contact history, engagement metrics, and their current position within your sales pipeline. Furthermore, you can log all interactions, including phone calls and meetings, which keeps your team well-informed and assures that your customers receive a smooth experience. This cohesive strategy not only enhances operational efficiency but also cultivates deeper relationships with your clients, ultimately leading to greater customer satisfaction and loyalty. By integrating these capabilities into one platform, InTouch truly simplifies the complexities of sales and marketing management.

What is Aurea CRM?

Manage every potential client, opportunity, and interaction throughout their experience with Aurea CRM — a comprehensive customer relationship management solution that also features integrated campaign management capabilities. Aurea CRM equips you to seamlessly implement customer engagement tools across your sales team, enhancing their effectiveness. Our platform encompasses all necessary functionalities for both sales and marketing, creating a centralized hub that presents a clear overview of team activities, sales pipelines, and critical performance indicators, which helps you prioritize tasks and make informed decisions. You can effortlessly access all pertinent information regarding customers and prospects from one location. With intuitive mobile tools, sales representatives can swiftly retrieve and update data while in the field. By refining your opportunity management tactics with data-driven insights, you can leverage relationship networks and identify the most promising leads within your sales funnel. Ultimately, this approach allows you to optimize your productivity and elevate your overall sales success, ensuring that your team is always in the best position to thrive.

Media

Media

Integrations Supported

Aurea FirstRain
SALESmanago
SOAtest
Taxi for Email

Integrations Supported

Aurea FirstRain
SALESmanago
SOAtest
Taxi for Email

API Availability

Has API

API Availability

Has API

Pricing Information

$14 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InTouchCRM

Date Founded

2005

Company Location

United Kingdom

Company Website

www.intouchcrm.com

Company Facts

Organization Name

Aurea

Date Founded

2012

Company Location

United States

Company Website

www.aurea.com/library/customer-relationship-management/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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