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What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

What is Chase CMMS?

A robust Computerized Maintenance Management System (CMMS) adeptly fulfills the operational needs of diverse organizations. In today's fiercely competitive market, an effectively organized CMMS can offer a substantial edge, setting a business apart from its competitors. Chase CMMS is designed to seamlessly integrate the processes of tracking inventory costs and managing expenses associated with facility or plant machinery. This system allows users, typically working within their designated departments, to access consistent data and standardized procedures throughout the entire organization. By facilitating the communication of routine task information to the right individuals, it empowers timely and well-informed management decisions regarding asset oversight, encouraging all staff members to participate actively in the asset management framework. Furthermore, the modules provided by Chase CMMS establish a unified connection between insights gained from purchasing, inventory management, and the work order/preventive maintenance systems, thereby optimizing overall operations. This integration not only boosts efficiency but also cultivates a collaborative atmosphere where every segment of the organization can function together seamlessly. Ultimately, such a cohesive approach enhances not only productivity but also the quality of service delivered to clients.

Media

Media

Integrations Supported

Active Directory
Aeries
BeyondTrust Endpoint Privilege Management
Google
Infinite Campus
Jamf Pro
LearnZillion
Microsoft 365
Microsoft Azure
NIM
PowerSchool SIS
Prodigy
ProgressBook Suite
Quizlet
Skyward
Socrative
TADS Admissions & Enrollment
Tyler SIS Classroom 360
VNC Connect

Integrations Supported

Active Directory
Aeries
BeyondTrust Endpoint Privilege Management
Google
Infinite Campus
Jamf Pro
LearnZillion
Microsoft 365
Microsoft Azure
NIM
PowerSchool SIS
Prodigy
ProgressBook Suite
Quizlet
Skyward
Socrative
TADS Admissions & Enrollment
Tyler SIS Classroom 360
VNC Connect

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Company Facts

Organization Name

Chase Software Systems

Company Location

United States

Company Website

cmms.dxpe.com

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

K-12

Attendance Tracking
Classroom Management
Communication Management
Curriculum Management
Enrollment Management
Financial Management
Parent Portal
Progress Reports
Skill Testing
Student Information / Records

School Management

Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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