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What is Influence?

Influence.io is a multifunctional platform designed for loyalty and referral programs, empowering ecommerce and direct-to-consumer brands to effectively create, manage, and enhance their customer loyalty and referral strategies. With this platform, merchants can motivate their customers by providing points for various activities such as purchasing items, writing reviews, and engaging with social media, which can later be redeemed for enticing perks, discounts, or rewards. Furthermore, it incorporates loyalty tiers that enable brands to customize rewards based on varying degrees of customer loyalty, along with digital stamp cards that work seamlessly with Apple and Google Wallet, membership options, and incentives to encourage existing customers to recruit new ones. The platform’s effortless integration with leading ecommerce and marketing tools like Shopify, BigCommerce, Klaviyo, and Gorgias allows for a rapid and uncomplicated setup, removing the necessity for intricate custom development. In addition, Influence.io's intuitive interface significantly boosts customer engagement, simplifying the process for brands to cultivate meaningful connections with their audience. This ultimately fosters a community around the brand, enhancing customer retention and satisfaction.

What is EBER?

Transform your approach to loyalty into a vibrant reality that cultivates lasting connections with customers, increases your profits, and strengthens your brand's image. Our comprehensive platform enables you to launch a loyalty program similar to that of top brands in mere days instead of months. By taking the customer experience to the next level beyond simple loyalty, we provide robust solutions for gathering insights, obtaining feedback, encouraging referrals, and implementing gamification that enrich your engagement tactics. Capitalize on every opportunity to create meaningful connections with your audience by leveraging automated, targeted communications that strike a chord during pivotal moments. With our consumer-centric CRM, you will acquire a thorough understanding of customer demographics, purchasing patterns, and beyond. This knowledge equips your team to deliver exceptional customer service effectively. Moreover, our gift card feature, which includes cash value, acts as a powerful revenue-generating strategy by allowing customers to share your brand with their friends and family through gifting. By enhancing customer loyalty and engagement, you ultimately foster a thriving business ecosystem that benefits all parties involved. This approach not only supports your growth but also establishes a strong foundation for sustained success in the future.

Media

Media

Integrations Supported

Apple Wallet
Attentive
BigCommerce
Google Wallet
Gorgias
Klaviyo
Loop
REVIEWS.io
Recharge
Shopify
Skio
dotdigital Engagement Cloud

Integrations Supported

Hapi

API Availability

Has API

API Availability

Pricing Information

$49 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Influence

Date Founded

2021

Company Location

United States

Company Website

www.influence.io

Company Facts

Organization Name

EBER

Date Founded

2015

Company Location

Singapore

Company Website

eber.co

Categories and Features

Customer Advocacy

Not specified

Customer Loyalty

Not specified

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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