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What is Influence?

Influence.io is a multifunctional platform designed for loyalty and referral programs, empowering ecommerce and direct-to-consumer brands to effectively create, manage, and enhance their customer loyalty and referral strategies. With this platform, merchants can motivate their customers by providing points for various activities such as purchasing items, writing reviews, and engaging with social media, which can later be redeemed for enticing perks, discounts, or rewards. Furthermore, it incorporates loyalty tiers that enable brands to customize rewards based on varying degrees of customer loyalty, along with digital stamp cards that work seamlessly with Apple and Google Wallet, membership options, and incentives to encourage existing customers to recruit new ones. The platform’s effortless integration with leading ecommerce and marketing tools like Shopify, BigCommerce, Klaviyo, and Gorgias allows for a rapid and uncomplicated setup, removing the necessity for intricate custom development. In addition, Influence.io's intuitive interface significantly boosts customer engagement, simplifying the process for brands to cultivate meaningful connections with their audience. This ultimately fosters a community around the brand, enhancing customer retention and satisfaction.

What is Impact Advocate?

Impact Advocate is a dynamic loyalty and rewards platform that has transformed how businesses engage with their customers. Utilized by some of the most progressive and rapidly expanding brands globally, Impact Advocate facilitates customer rewards, fosters loyalty communities, and boosts revenue streams. With Impact Advocate, businesses can incentivize customer behaviors both within the app and externally, while also encouraging users to expand their customer network through referrals. The platform's rewards engine enables the establishment of tailored earning conditions, various reward tiers, and a diverse array of incentives, allowing for the creation of personalized reward programs. Additionally, features such as seamless integrations, robust security measures, fraud detection capabilities, and support for multiple languages ensure that businesses have the tools necessary for sustainable growth in today's competitive market.

Media

Media

Integrations Supported

Apple Wallet
Attentive
BigCommerce
Google Wallet
Gorgias
Loop
Recharge
Skio

Integrations Supported

Adobe Marketo Engage
AppsFlyer
Branch
Google Analytics
HubSpot Marketing Hub
Recurly
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Stripe
Zapier
impact.com

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Influence

Date Founded

2021

Company Location

United States

Company Website

www.influence.io

Company Facts

Organization Name

impact.com

Date Founded

2015

Company Location

United States

Company Website

impact.com/advocate

Categories and Features

Customer Advocacy

Not specified

Customer Loyalty

Not specified

Loyalty Management

Not specified

Categories and Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Rewards Program
Social Engagement

Affiliate

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi-Language
Social Sharing

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Payment Tracking
ROI Tracking
Social Media Monitoring

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Gamification
Review Monitoring
Social Media Monitoring

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