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What is InfoCision?

InfoCision excels in delivering a wide array of traditional call center services coupled with innovative training solutions. Our collection of call center tools is specifically engineered to shorten call times, unify multiple communication platforms, and elevate customer satisfaction. We are committed to enhancing your existing call center operations through tools that automatically capture customer details and demographics, assess incoming calls, and provide training for agents via engaging eLearning modules and simulations. Furthermore, we evaluate quality, enhance employee morale, and more, ensuring a holistic approach to customer service excellence. As a leading provider of direct marketing solutions across various sectors, InfoCision equips clients with the insights needed to make strategic decisions that maximize their return on investment. From our essential call center services to our state-of-the-art training offerings, we serve as your comprehensive marketing service partner. Discover how we can meet your business's specific marketing needs and learn how InfoCision can effectively represent and elevate your brand while enhancing customer interactions. Our commitment to excellence ensures that we not only meet but exceed your expectations, ultimately transforming your marketing strategy into a formidable asset for achieving success.

What is 800.com?

Transform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.

Media

Media

Integrations Supported

Facebook
Instagram
Numeracle
X (Twitter)

Integrations Supported

Facebook Ads
GoHighLevel
Google Ads
Google Analytics
HubSpot CRM
Looker
Make
Meta Ads
Microsoft Advertising
Salesforce
Slack
WordPress
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

InfoCision Management Corp

Date Founded

1982

Company Location

United States

Company Website

www.infocision.com

Company Facts

Organization Name

800.com

Date Founded

1997

Company Location

United States

Company Website

www.800.com

Categories and Features

Call Center

Not specified

Call Tracking

Not specified

Corporate Wellness

Not specified

Customer Service

Not specified

Data Analysis

Not specified

Data Visualization

Not specified

Employee Engagement

Not specified

Employee Monitoring

Not specified

Employee Recognition

Not specified

Remote Support

Not specified

Telephony

Not specified

Categories and Features

AI Voice Agents

Not specified

Bulk SMS

Not specified

Business Phone Systems

Call Logging
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Not specified

Call Forwarding

Not specified

Call Tracking

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

International Calling

Not specified

Second Phone Number

Not specified

SMS API

Not specified

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Softphone

Not specified

Telephony

Not specified

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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