What is HoduCC?
HoduCC stands out as a comprehensive contact center solution, making it the ideal choice for various call center types. As a prominent player in the Voice over Internet Protocol (VoIP) market globally, HoduSoft delivers this software with a focus on intelligence, security, and advanced features, earning high praise from its users. Designed to foster customer loyalty and exceed expectations, HoduCC empowers customer service teams to deliver tailored and efficient phone support within an omnichannel framework. This versatile software not only aids in resolving customer issues swiftly but also enhances call center operations and overall service quality. Both corporate clients and individual users can benefit from HoduCC, which boasts an intuitive interface that easily adapts to the evolving demands of support and sales teams, ensuring a seamless user experience. Ultimately, HoduCC represents a strategic investment for any organization aiming to elevate its customer service capabilities.
Pricing
Price Starts At:
As per Seat
Price Overview:
As per Contact Center Seat Pricing may change accordingly
Free Trial Offered?:
Yes
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One Platform for All Business Calls
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THE INFOBIP EDGE
(1) Tailored omnichannel customer interactions
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(2) Worldwide influence with localized service
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Screenshots and Video
Company Facts
Company Name:
Hodusoft
Date Founded:
2015
Company Location:
India
Company Website:
hodusoft.com/contact-center-software/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Afrikaans
Cambodian
English
French
German
Hindi
HoduCC Categories and Features
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Satisfaction Software
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Communications Management Software
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Call Tracking Software
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics