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What is Infor Case Management?

Leverage Infor® Case Management to efficiently submit, monitor, and resolve HR-related inquiries through an intuitive self-service software designed for enhanced HR service delivery. Seamlessly integrated with the Infor Global HR system, this solution empowers employees, managers, and HR staff to create and manage cases, addressing most frequent questions directly on the platform. Take advantage of a multi-tiered approach to HR service delivery while utilizing sophisticated HR case management tools. Gain access to personalized, searchable, and organized HR information to improve user experience significantly. Offer tailored support to each employee and collect valuable feedback after case closure to further improve your processes. Additionally, ensure that cases are efficiently routed to the appropriate resources, maximizing resolution effectiveness and support quality. This comprehensive approach not only streamlines HR operations but also fosters a more responsive and employee-focused environment.

What is Clerx?

Clerx operates as a sophisticated AI-driven virtual receptionist designed specifically for businesses that prioritize customer service and direct client engagement. This innovative tool adeptly manages incoming calls, assesses the needs of callers, collects vital information, organizes appointments, and routes calls in accordance with predefined business guidelines, all without any human assistance. By integrating Clerx into their operations, small and medium-sized enterprises can dramatically reduce the occurrence of missed calls, alleviate the load of administrative responsibilities, and improve lead conversion rates, ensuring that every caller is met with professional service at all hours. This intelligent system excels in understanding natural language, asking relevant follow-up questions, accommodating callers in multiple languages, and delivering comprehensive summaries and transcripts after each interaction. Organizations utilize Clerx to improve the overall customer experience, reduce staffing expenses, and grow their businesses without the necessity of increasing their employee count. Its advanced features are especially advantageous for companies that depend on appointment bookings and high-value incoming queries, where prompt and dependable responses can greatly impact revenue generation. Moreover, Clerx symbolizes a progressive approach that blends cutting-edge technology with outstanding customer service, setting the stage for a revitalized method of business communication that meets the demands of a rapidly evolving marketplace. This innovative solution not only streamlines operations but also positions businesses for greater success in an increasingly competitive environment.

Media

Media

Integrations Supported

8am
8am AffiniPay
8am DocketWise
8am LawPay
8am MyCase
Acuity Scheduling
Cal.com
Clio
Filevine
Google Calendar
HubSpot CRM
Lawcus
Lawmatics
Microsoft Bookings
PracticePanther Law Practice Software
Salesforce
Smokeball
VuSpex
Zapier
eimmigration by Cerenade

Integrations Supported

8am
8am AffiniPay
8am DocketWise
8am LawPay
8am MyCase
Acuity Scheduling
Cal.com
Clio
Filevine
Google Calendar
HubSpot CRM
Lawcus
Lawmatics
Microsoft Bookings
PracticePanther Law Practice Software
Salesforce
Smokeball
VuSpex
Zapier
eimmigration by Cerenade

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$99/month
Custom pricing. Custom plans based on communication channels, workflows, integrations, and usage. Clerx supports AI intake across calls, website chat, and SMS, with white-glove setup and onboarding for law firms.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/people/hcm/case-management

Company Facts

Organization Name

Clerx AI

Date Founded

2025

Company Location

United States

Company Website

clerx.ai

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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