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DocketDocket’s Marketing Agent educates, qualifies, and converts website visitors into qualified pipeline through human-like conversations, responds to their nuanced questions about your solution with expert-grade answers, performs discovery by asking qualifying questions, and converts them into leads, pipeline, and customers, In pre-sales motions, Docket's Sales Agent provides sellers with instant access to product knowledge and solution expertise, retrieves files and collateral in real-time, and drafts customized content grounded in your enterprise knowledge in just seconds.
What is Infor Data Lake?
Tackling the obstacles encountered by contemporary businesses and industries relies heavily on the strategic use of big data. The ability to collect information from a multitude of sources within your organization—whether sourced from various applications, personnel, or IoT devices—creates vast potential for growth. Infor’s Data Lake tools combine schema-on-read intelligence with a quick and flexible data consumption model, fostering innovative strategies for important decision-making. By obtaining streamlined access to your entire Infor ecosystem, you can embark on the journey of capturing and utilizing big data to boost your analytics and machine learning efforts. With remarkable scalability, the Infor Data Lake acts as a unified repository, enabling the gathering of all organizational data into one place. As you broaden your insights and investments, the incorporation of additional content will lead to more informed decision-making and enhanced analytics capabilities, ultimately creating robust datasets that support your machine learning initiatives. This all-encompassing strategy not only refines data management processes but also equips organizations to maintain a competitive edge in an ever-changing environment. Additionally, embracing big data can inspire a culture of innovation, where insights drive transformation and operational efficiency.
What is Infor CRM?
Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.
Integrations Supported
A3 EDI
ADP Global Payroll
ADP Onboarding
Apex-Pro Systems
Avatier Identity Anywhere
CC1 Lab
Glantus
IRIS Guest
Infor IoT
MuleSoft Anypoint Platform
Integrations Supported
A3 EDI
ADP Global Payroll
ADP Onboarding
Apex-Pro Systems
Avatier Identity Anywhere
CC1 Lab
Glantus
IRIS Guest
Infor IoT
MuleSoft Anypoint Platform
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/products/data-lake
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/products/customer-experience-suite/crm
Categories and Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management