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What is Infor Data Lake?

Tackling the obstacles encountered by contemporary businesses and industries relies heavily on the strategic use of big data. The ability to collect information from a multitude of sources within your organization—whether sourced from various applications, personnel, or IoT devices—creates vast potential for growth. Infor’s Data Lake tools combine schema-on-read intelligence with a quick and flexible data consumption model, fostering innovative strategies for important decision-making. By obtaining streamlined access to your entire Infor ecosystem, you can embark on the journey of capturing and utilizing big data to boost your analytics and machine learning efforts. With remarkable scalability, the Infor Data Lake acts as a unified repository, enabling the gathering of all organizational data into one place. As you broaden your insights and investments, the incorporation of additional content will lead to more informed decision-making and enhanced analytics capabilities, ultimately creating robust datasets that support your machine learning initiatives. This all-encompassing strategy not only refines data management processes but also equips organizations to maintain a competitive edge in an ever-changing environment. Additionally, embracing big data can inspire a culture of innovation, where insights drive transformation and operational efficiency.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

3CAD
ADP Next Gen HCM
ADP Streamline
ADP Workforce Now On the Go
Ariane Systems
Clearwell AI
DATABASICS Time & Expense
DDS
Longview Transfer Pricing
OnLearned
Responder360
SEGMENTAIL
Service Greeni
Spotler
Sunflower Lab IDP
TCS HOBS
TCS Intelligent Urban Exchange
TCS MasterCraft DevPlus
TCS MasterCraft TransformPlus
TimeLinx

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/data-lake

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

Data Analysis

Not specified

Data Lake

Not specified

Data Management

Not specified

Metadata Management

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

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