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What is Infor Global HR?

Collect detailed global workforce information for both employees and non-employees within a secure, consolidated people record. Infor® Global Human Resources presents a broad array of HCM software that seamlessly connects HR-related business operations with various aspects of talent management. This solution establishes a specific, foundational source of workforce information that is designed for all Infor People solutions. Acting as a central repository, it organizes data about an organization's diverse, global, and industry-specific workforce. Users gain access to a dependable and secure data storage that streamlines and accelerates HR business activities from inception to completion. Furthermore, it enhances the sharing and utilization of essential HR and people data throughout all Infor People solutions, fostering improved collaboration and operational efficiency. By leveraging real-time insights into both organizational and individual performance, businesses can rapidly respond to and navigate the shifting internal and external challenges they face. This adaptability empowers organizations to sustain their competitive advantage in an ever-evolving market environment, ensuring they are well-equipped to thrive.

What is Infor Case Management?

Leverage Infor® Case Management to efficiently submit, monitor, and resolve HR-related inquiries through an intuitive self-service software designed for enhanced HR service delivery. Seamlessly integrated with the Infor Global HR system, this solution empowers employees, managers, and HR staff to create and manage cases, addressing most frequent questions directly on the platform. Take advantage of a multi-tiered approach to HR service delivery while utilizing sophisticated HR case management tools. Gain access to personalized, searchable, and organized HR information to improve user experience significantly. Offer tailored support to each employee and collect valuable feedback after case closure to further improve your processes. Additionally, ensure that cases are efficiently routed to the appropriate resources, maximizing resolution effectiveness and support quality. This comprehensive approach not only streamlines HR operations but also fosters a more responsive and employee-focused environment.

Media

Media

Integrations Supported

Humanly

Integrations Supported

VuSpex

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/people/hcm/global-hr

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/people/hcm/case-management

Categories and Features

Human Resources

Not specified

Payroll

Not specified

Categories and Features

HR Case Management

Not specified

Human Resources

Not specified

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