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What is Infor HR Service Delivery?

Infor HR Service Delivery equips organizations of all sizes to maximize their potential with constrained resources. In the contemporary digital HR environment, this advanced multi-tier service platform enables employees to autonomously manage over 70% of their routine inquiries and transactions, thereby lessening the reliance on HR assistance. By cultivating an empowered workforce through an efficient HR self-service system, HR teams can focus their attention on more strategic endeavors. This is especially advantageous during periods of budgetary limitations and workforce shortages, as a user-friendly HR self-service option helps ease the burden on HR departments while ensuring that employees have timely access to vital information and assistance. Explore how Infor’s innovative HR Service Delivery system has offered the Commonwealth of Pennsylvania a cohesive solution to oversee a varied workforce with numerous job classifications, all from a single integrated HR center. This approach not only boosts operational efficiency but also elevates employee satisfaction by providing easy access to essential HR resources, fostering a more engaged and informed workforce. In this way, organizations can navigate challenges more effectively, ensuring a more resilient and adaptive work environment.

What is Hyperfish?

Hyperfish guarantees that profile information stays precise and up-to-date within Office 365 and the modern workplace. By refreshing your company directory, it ensures that all directory and profile information is consistently comprehensive and timely. This tool not only enhances IT service efficiency but also increases employee engagement and maximizes the advantages of your technology investments. Hyperfish effectively identifies gaps or inaccuracies in data and initiates dialogues with employees to collect and verify their information. Utilizing cutting-edge AI and bot technologies, it simplifies the process of gathering profile data. The platform provides secure support for on-premises, hybrid, and cloud environments, making it versatile for various organizational setups. Furthermore, Hyperfish monitors Active Directory to identify any missing or incorrect information, subsequently alerting users through email or chatbots. Employees have the convenience of updating their information via both desktop and mobile devices. By proactively reaching out to users regarding identified discrepancies, Hyperfish ensures that profile updates are carried out seamlessly and efficiently. This forward-thinking strategy not only saves valuable time but also cultivates a culture of meticulous data management throughout the organization, reinforcing the importance of reliable information in achieving business success.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
Business Importer
Compas Suite
DocPoint
FireStart
GetSig
Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Nexus AP & Payments Automation
Nintex Process Platform
Oracle PeopleSoft
Powell 365
SAP Analytics Cloud
Skype
Tempus Resource
Workday Extend

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/en-gb/products/hr-service-delivery

Company Facts

Organization Name

Hyperfish

Date Founded

2015

Company Location

United States

Company Website

www.hyperfish.com

Categories and Features

Categories and Features

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