Top Infor HR Service Delivery Alternatives

WorkforceHub is an ideal small business tool that is both immediately beneficial and exceptionally user-friendly for time tracking, scheduling, and hiring. As your organization expands, it continues to offer essential features tailored for small business employers. This solution is crafted specifically with the needs of small businesses in mind, ensuring it is both affordable and practical. Employees enjoy enhanced experiences through features like self-service options and PTO tracking, which contribute positively to their work environment. By facilitating the tracking of applicants and efficiently onboarding new hires, it aids in the development of high-performing teams. Furthermore, it simplifies workforce management with seamless features for time and attendance, employee scheduling, and geofencing, among others. WorkforceHub’s ability to integrate with existing systems means that it can evolve alongside your business, adding new functionalities as needed. Its flexible and empowering design ensures that businesses can adapt and grow without unnecessary complications. In this way, WorkforceHub paves the way for efficient management and a more engaged workforce.

HR Acuity stands out as the sole platform tailored specifically for managing employee relations and investigations. Our HR case management solution empowers organizations to foster an improved workplace environment by conducting detailed and thorough inquiries into allegations of employee misconduct, all while reducing potential legal and financial liabilities. The platform facilitates uniform documentation, efficient searching, comprehensive reporting, and supports both post-hire and exit interview processes, ensuring a streamlined approach to employee management and relations. Furthermore, its innovative features help organizations maintain compliance and enhance overall employee satisfaction.

In today's digital world, there is an expectation among employees for human resources to deliver services that are immediate and readily available, but meeting this expectation can prove to be quite difficult. Cherwell HR Service Management offers a solution that allows organizations to improve and automate their HR service delivery, enabling rapid and efficient case management along with an organized onboarding process, all supported by a self-service portal that greatly enhances employee service interactions. By automating various internal onboarding tasks and integrating smoothly with workflows from other departments, companies can ensure that new hires experience a seamless and effective transition. Furthermore, increasing the productivity of HR personnel is achievable by resolving most employee inquiries through the HR self-service portal. This portal gives employees straightforward access to essential information about their roles, benefits, and workplace culture, while also promoting a more engaged and knowledgeable workforce. Ultimately, adopting this technology can lead to a significant improvement in the overall employee experience within the organization, fostering a sense of belonging and satisfaction among staff. As a result, organizations that invest in such tools not only simplify HR operations but also create a more dynamic and motivated workplace culture.

Leverage Infor® Case Management to efficiently submit, monitor, and resolve HR-related inquiries through an intuitive self-service software designed for enhanced HR service delivery. Seamlessly integrated with the Infor Global HR system, this solution empowers employees, managers, and HR staff to create and manage cases, addressing most frequent questions directly on the platform. Take advantage of a multi-tiered approach to HR service delivery while utilizing sophisticated HR case management tools. Gain access to personalized, searchable, and organized HR information to improve user experience significantly. Offer tailored support to each employee and collect valuable feedback after case closure to further improve your processes. Additionally, ensure that cases are efficiently routed to the appropriate resources, maximizing resolution effectiveness and support quality. This comprehensive approach not only streamlines HR operations but also fosters a more responsive and employee-focused environment.

Mihi provides a comprehensive solution for all your global Human Capital Management (HCM) needs through a unified platform. This innovative HCM system features pre-built tools that align with specific labor laws, HR standards, employee benefits, and data privacy requirements in various countries, helping you maintain compliance while equipping your workforce with a robust self-service tool for managing leave, attendance, and other essential functions. The user-friendly modules allow employees to efficiently manage their daily responsibilities while simultaneously capturing critical data that HR and Payroll teams can access whenever necessary. As a cloud-based solution, Mihi is available on any device, providing users with flexibility and convenience. Our state-of-the-art technology is enhanced by a dedicated team of top-tier software engineers and HR experts who assist you throughout the implementation and customization stages, ensuring that the system meets your specific needs, alongside ongoing support that addresses everything from intricate technology integrations to comprehensive analytics. Moreover, Mihi’s regular updates guarantee that your system keeps pace with evolving compliance requirements and industry best practices, giving you peace of mind as your organization grows. Ultimately, Mihi is designed to streamline your HR processes while fostering a more engaged and efficient workforce.

Salesforce HR Service Management, built on the world’s #1 CRM, helps businesses enhance employee support and streamline HR operations. By providing a centralized, AI-powered employee portal, employees can access personalized support and resolve issues independently, improving their overall experience. HR teams benefit from AI-driven case management, automated workflows, and seamless integrations with existing systems, enabling faster resolutions and more efficient processes. With a unified solution for managing employee requests, tracking cases, and ensuring compliance, Salesforce HR Service boosts productivity while reducing administrative overhead. This solution is scalable and customizable to fit the needs of any organization, from small businesses to enterprise-level companies.

At the core of PeopleDoc's HR Service Delivery solutions lie innovative approaches designed to boost the effectiveness of HR teams while enhancing the overall experience for employees. These tools are crafted specifically for HR specialists, aiming to simplify complex processes and improve compliance protocols. Remarkably, our offerings ensure that employees enjoy and benefit from their interactions with HR. The Employee Case Management and Knowledgebase feature provides a personalized portal for individuals to tackle their inquiries and submit HR requests when they need further support. By automating cumbersome manual tasks, our system enables employees to concentrate more on their responsibilities without requiring any coding knowledge. Furthermore, our sophisticated document management capabilities enhance secure storage of documents, ensuring accessibility across multiple devices. Customizable dashboards align with your organization’s unique needs and help track vital KPIs, fostering informed decision-making. Ultimately, these solutions contribute to creating a more engaged, productive, and harmonious workplace environment, setting a new standard for HR interactions.

Human Resources departments encounter numerous requests and inquiries from employees on a daily basis, ranging from straightforward information requests to intricate, ongoing issues and sensitive matters. As many Shared Services and HR teams come to realize, traditional tracking methods are inadequate for these processes. Consequently, there is a growing demand for comprehensive solutions that enable the management of all work tasks through a unified platform. Sunrise HRCM provides HR teams with a centralized system for handling all employee support interactions efficiently. Moreover, it allows for the automation and oversight of essential HR processes, while also identifying trends over time. This capability promotes consistency and accuracy in resolving issues and providing guidance. Ultimately, Sunrise HRCM stands out as the optimal choice for enhancing HR Service Delivery and elevating shared services capabilities within organizations. With its innovative features, it not only streamlines operations but also empowers HR teams to focus more on strategic initiatives.

Elevating employee contentment and minimizing frustration can be achieved through the adoption of smart and effective services. By leveraging ServiceNow HR Service Delivery, organizations can offer an exceptional service experience that employees truly deserve. Automating workflows and case management not only streamlines operations but also enables the organization to cater to a larger workforce by reducing the burden of repetitive tasks. Additionally, managing various lifecycle events, such as onboarding and offboarding, becomes seamless across multiple departments, enhancing overall coordination. The introduction of enterprise-wide workflows not only enhances efficiency but also guarantees complete transparency throughout the entire process. By developing a deeper understanding of employee inquiries, companies can markedly boost staffing efficiency and improve service delivery outcomes. In the long run, a well-structured service delivery framework cultivates a more engaged and satisfied workforce, leading to higher retention rates and improved organizational performance. Ultimately, a focus on efficient service delivery can transform the workplace into a more positive and productive environment.

Workpro delivers everything you require and nothing extraneous, embodying the essence of effective case management. With capabilities to integrate seamlessly with web forms, social media platforms, and internal company systems, you can create, modify, and store correspondence directly within each case, all through an intuitive interface that is relied upon by many of the UK's top organizations. Ensuring a reliable and compliant approach to complaints management: Workpro offers a comprehensive solution designed to monitor and address every complaint effectively, providing you with insights into who is responsible for each task and the timeline involved through centralized dashboards accessible to your entire team. Elevate your HR capabilities beyond the basics: Streamline your workflow by automating processes, easily tracking timelines, and generating insightful reports, thereby ensuring that you maintain fairness in your dealings with employees consistently. Moreover, this comprehensive approach not only enhances efficiency but also fosters a transparent work environment.

The greytHR Platform delivers a variety of cloud-driven HR solutions tailored for small to mid-sized enterprises (SMEs), enhancing productivity and streamlining HR processes while ensuring professional HR service delivery. With an Employee Portal designed for both managers and staff, the platform fosters improved employee engagement and saves valuable time. Currently, over 20,000 customers across India and the Middle East rely on greytHR software to meet their HR needs. Key features of the platform include: * Core HR functionalities * Onboarding software * Comprehensive employee lifecycle management * Leave and attendance tracking * Payroll management for India and the Middle East * Complete HR compliance for both regions * Document management capabilities * In-depth HR reports and analytics * An accessible employee portal and mobile application * Various integrations and a REST API. Beyond being a robust software solution, greytHR is deeply committed to exceptional service, nurturing a vibrant HR community, and offering valuable learning resources for continuous improvement. This dedication sets us apart in the HR technology landscape.

HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.

Dovetail Software provides a comprehensive HR Service Delivery Experience that encompasses HR Case Management and an Employee Portal, along with robust reporting and analytics tools designed to help HR departments excel and fulfill the demands of contemporary HR teams. The focus on meeting these needs includes enhancing the overall employee experience while also streamlining the HR processes involved in delivering vital human resources services. Founded in 1996 in Austin, Texas, Dovetail initially concentrated on the CRM (Customer Relationship Management) sector, targeting customer service and support solutions for large enterprises. In 2008, the company shifted its emphasis to cater to global workforces by developing products specifically for HR Service Delivery. Today, Dovetail's offerings include an Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and various other tools aimed at improving human resources operations. This evolution reflects the company's commitment to adapting to the changing landscape of HR needs and enhancing the efficiency of HR teams worldwide.

Supporting employee relations teams in optimizing workplace investigations greatly improves their capacity to offer enhanced assistance to staff members. The employee relations team navigates numerous HR challenges, which require strict compliance with established policies to effectively tackle issues such as discrimination, harassment, and other forms of misconduct, thereby reducing the chances of grievances and potential legal conflicts. Civica Employee Relations goes beyond simply being a data recording tool; it provides an organized framework for every case type, guaranteeing that all relevant details are consolidated and readily available for effective management. This all-encompassing solution not only streamlines case management but also contributes to cultivating a more nurturing work atmosphere for everyone involved. By fostering clear communication and transparency, the platform ultimately promotes trust and cooperation within the workplace.

Enjoy exceptional HR software that is entirely crafted, developed, and maintained in Australia. This innovative solution is tailored to enhance your people operations and ensure a pleasant employee journey from the moment they are onboarded until they depart. Elevate the employee experience, simplify your HR processes, ensure compliance through automation, and consolidate all your HR information into a single, advanced platform for optimal efficiency and effectiveness.

The Knowledge Hub represents a cutting-edge platform designed for sharing information, leveraging artificial intelligence to streamline access to company policies and enhance self-service capabilities for employees. With the integration of AI agents, it offers prompt responses to questions regarding policies and provides customized guidance and recommendations. This functionality empowers employees to make informed decisions on their own, significantly reducing the reliance on HR and support teams, thereby fostering a more efficient work environment. In the long run, this strategy not only cultivates greater employee independence but also leads to increased productivity throughout the organization, as team members can focus more on their core responsibilities.

Point Progress enables the automation and enhancement of various business operations, such as managing expense claims, verifying licenses, and overseeing documents and timesheets. With MyExpenses, you can efficiently set spending limits, capture receipts, and expedite the processing of expense claims, including the ability for claimants to photograph receipts that are then read using OCR technology. DriverCare plays a crucial role in ensuring fleet safety by automatically verifying driver licenses as well as checking vehicle tax and motor vehicle test details, allowing you to concentrate on your primary business objectives without the stress of driver compliance. MyTime offers robust online and mobile solutions for attendance and time tracking, facilitating quick clock in and out procedures. TimeOff provides a self-service platform for managing absences across the entire team, making it easier to keep track of time off. Finally, iComply is a software tool designed to ensure adherence to GDPR regulations, allowing you to monitor data assets, manage subject access requests, and generate audit logs while maintaining compliance efficiently.

Claimz serves as a cloud-based solution for Automated Employee Management, allowing employees to efficiently log, communicate, and manage crucial tasks such as submitting expense claims, tracking attendance, processing payroll, and maintaining report diaries through their mobile devices and tablets. This integrated platform enhances operational workflows for all members of the organization, including traveling employees, on-site personnel, supervisors, HR staff, finance departments, and upper management, thereby expediting human resources processes across the board. By utilizing Claimz, companies can effectively tackle various challenges, resulting in a workforce that shows increased productivity, enhanced operational efficiency, substantial cost savings, and a reduction in complications. In addition, embracing this cutting-edge system cultivates a more interconnected and engaged workplace culture, which ultimately proves advantageous for both employees and management. Furthermore, with its user-friendly interface, Claimz also encourages employees to take greater ownership of their tasks, fostering a sense of accountability and commitment to their roles.

Hyperfish guarantees that profile information stays precise and up-to-date within Office 365 and the modern workplace. By refreshing your company directory, it ensures that all directory and profile information is consistently comprehensive and timely. This tool not only enhances IT service efficiency but also increases employee engagement and maximizes the advantages of your technology investments. Hyperfish effectively identifies gaps or inaccuracies in data and initiates dialogues with employees to collect and verify their information. Utilizing cutting-edge AI and bot technologies, it simplifies the process of gathering profile data. The platform provides secure support for on-premises, hybrid, and cloud environments, making it versatile for various organizational setups. Furthermore, Hyperfish monitors Active Directory to identify any missing or incorrect information, subsequently alerting users through email or chatbots. Employees have the convenience of updating their information via both desktop and mobile devices. By proactively reaching out to users regarding identified discrepancies, Hyperfish ensures that profile updates are carried out seamlessly and efficiently. This forward-thinking strategy not only saves valuable time but also cultivates a culture of meticulous data management throughout the organization, reinforcing the importance of reliable information in achieving business success.

Empxtrack is an innovative software solution for managing Human Resources and Talent effectively. Renowned for its reliability, this integrated web-based HR platform streamlines all facets of Human Resource operations, promoting a fully paperless atmosphere. Additionally, it delivers in-depth reports and analytics that facilitate well-informed decision-making. What sets Empxtrack apart is its unique amalgamation of various essential functions such as Performance Management, Human Capital Management, Compensation Planning, Recruitment, Self and Manager Services, Payroll and Compliance, Rewards and Recognitions, Manpower Planning, Surveys, and an extensive Employee Database equipped with sophisticated search capabilities. Currently, over 350,000 employees in more than 20 countries utilize Empxtrack, and this user base is consistently expanding each month. Suitable for organizations of all sizes and operating in diverse sectors, Empxtrack's user-friendly interface and flexibility enhance the overall user experience, contributing to the development of a motivated and high-achieving workforce. Moreover, Empxtrack provides users with the opportunity to access essential products at no cost, allowing them to start using it for free and upgrade their experience as their needs evolve, thereby enabling continuous enhancement of functionality as required. This flexibility ensures that businesses can adapt the software to better meet their evolving HR needs.

TalentHR represents a fresh approach to human resource information systems (HRIS), serving as a comprehensive solution for effective people management. This platform offers complete customization options, enabling features like tracking time off, allowing employees to manage their profiles, incorporating custom fields, and facilitating performance evaluations. By using TalentHR, organizations can prioritize their workforce over complicated HR tools, all while enjoying an affordable service that does not demand technical expertise. Developed by Epignosis, TalentHR has garnered the trust of over 11,000 companies for their human resources and learning and development needs. With its user-friendly design and adaptable features, TalentHR is positioned as a vital asset for any organization aiming to enhance its HR processes.

LuitBiz is an all-encompassing Business Applications Suite that provides various functionalities, including Document Management (DMS), Customer Relationship Management (CRM), Human Resource Management (HRM), Employee Self Service, Asset Management (EAM), Business Process Management (BPM), and Quality Management, all accessible via cloud technology. The "LuitBiz DMS" module offers features like version control and workflow management, enabling organizations to optimize their documentation procedures efficiently. The CRM component of LuitBiz encompasses Sales, Marketing, Support, and Contacts, facilitating a unified approach to managing the customer lifecycle with a single platform. The EAM module is designed to monitor assets from acquisition through to their disposal, ensuring effective lifecycle management. With the integration of HRM and ESS modules, LuitBiz enhances employee management processes, encompassing everything from recruitment to termination, while addressing critical areas such as appraisals, training, pay slips, and helpdesk support. Finally, the "LuitBiz QMS" module streamlines standard operating procedures and associated workflows, which contributes to a more efficient quality management system, thereby helping companies maintain high standards in their operations. By combining these diverse functionalities, LuitBiz provides a comprehensive solution that can transform the way businesses operate and improve overall efficiency.

Optimize your operations and enhance teamwork to ensure that all team members are kept in the loop. With accessible documentation and data available anytime and anywhere, you can confidently adhere to deadlines while thoroughly addressing compliance issues. This approach leads to sound decisions and helps uphold your company’s respected image. Instantly access crucial information about workforce and employee relations, as a centralized database packed with historical records and predictive analytics equips your organization to make well-informed choices consistently. This all-in-one solution improves efficiency in time, finances, and tasks alike. Whether dealing with multiple unions or a dispersed workforce, a single platform can handle all essential operations seamlessly. Redirect your attention to the workforce instead of obstacles, allowing you to manage complex HR challenges more effectively. By taking control of employee and labor relations, you can foster a more productive and thriving workplace for your organization. Embrace this change, and you will likely observe significant improvements in your team’s overall dynamics and collaboration. Ultimately, this transformation will contribute to a more aligned and motivated workforce, ready to face any challenges ahead.

Explore how organizations have customized Spot workflows to fit their unique culture and compliance needs. By utilizing Spot, you can significantly improve confidential internal communications among employees, management, and HR teams. When compared to alternative platforms, Spot stands out by achieving a higher level of employee engagement in follow-up interactions. Acting as a neutral facilitator, Spot offers chatbots and anonymous email features that promote transparent communication channels. This platform revolutionizes cumbersome and error-prone internal processes into intuitive experiences, thereby reducing risks and saving valuable time. With guided workflows specifically designed to align with your policies, you can greatly decrease the number of incidents that escalate to your attention unnecessarily. Furthermore, enhance sensitive communications by offering multiple channels for HR and employees to maintain ongoing dialogues, whether they wish to remain anonymous or not. Your organizational data should serve as a valuable resource, and Spot integrates effortlessly with your existing systems while ensuring you will never incur charges for data access. This dedication to data accessibility empowers organizations to utilize their information effectively, ultimately leading to improved decision-making and operational efficiency. Such a comprehensive approach ensures that communication remains effective and that all parties feel heard and respected.

Unicentric's premier product, the servicexpert Suite, acts as a powerful enterprise platform tailored for developing customized case management and service delivery applications that meet the unique needs of each client. These applications can be hosted either by Unicentric or by the clients themselves, which allows for the effective provision and documentation of client services, transaction processing, operational management, compliance oversight, and billing to payers. Leveraging our sophisticated data, form, report, and workflow engines, along with essential business tools such as email, calendaring, contact management, and document management, the platform enhances the efficiency of both front and back-office operations, including billing and accounting tasks. The customization and configuration are conducted at the application layer, enabling the development of truly tailored solutions while sidestepping the complications and costs tied to altering the core code of servicexpert. This level of flexibility not only empowers organizations to swiftly adapt their service delivery methods but also ensures they can efficiently respond to changing market demands and trends. Furthermore, the adaptability of the platform fosters innovation, allowing businesses to continuously refine their processes to better serve their clients.

Our innovative cloud-based platform revolutionizes the management of employee relations procedures for HR professionals, line managers, and employees. By utilizing our advanced tools, these users can conveniently access critical resources at the moment they need them, empowering quick decision-making, boosting efficiency, and reducing potential risks while gathering data that leads to meaningful insights. We focus on equipping managers to address personnel-related issues with care, guiding them through personalized pathways that align with their specific employee relations processes. The Process Manager serves as a specialized engine for overseeing employee relations workflows, crafted specifically for HR and line managers, thereby simplifying complex ER processes, increasing operational efficiency, and facilitating smoother execution. As managers navigate the nuances of employee relations, they receive timely notifications to prompt necessary actions, can engage with HR when challenges or risks arise, and maintain a thorough audit trail of all actions and decisions, which builds confidence in the entire operation. This forward-thinking approach not only enhances the experience for all stakeholders but also promotes a culture of transparency and accountability throughout the organization, ultimately leading to better employee satisfaction and retention.

Human resources experts frequently encounter challenges when juggling numerous responsibilities, including conducting interviews, monitoring employee performance, managing leave, and calculating salaries, which can impede business operations. To avoid wasting valuable time, consider transitioning to HRM software immediately. This tool empowers HR professionals to handle a wide range of HR tasks efficiently while fostering a productive workforce. With the HRM software, performing various HR functions becomes seamless and stress-free, ultimately enhancing overall efficiency for HR teams. Additionally, this software conveniently integrates with biometric devices, enabling HR professionals to monitor employee attendance accurately and make necessary adjustments. By adopting such technology, organizations can streamline their HR processes and improve overall productivity.

Neocase HR Ready is designed to support your service center throughout its automation process, ensuring adaptability and growth as needs evolve. The diverse structures of organizations, along with a variety of employee profiles and geographical language differences, can complicate the provision of straightforward and effective HR services. Neocase HR Ready allows for seamless customization, enabling you to address these complex challenges and align the system with your specific organizational requirements. This solution is uniquely positioned as the only one tailored for midsized organizations, facilitating swift implementation while also allowing for enhancements as your HR function or service center develops over time. By offering this capability, Neocase HR Ready not only initiates strong HR operations but also fosters ongoing growth and improvement in your HR practices. Ultimately, it empowers organizations to navigate the evolving landscape of human resources with confidence and efficiency.

Our company provides distinctive software solutions designed to automate and oversee every facet of your human resources, encompassing everything from onboarding to payroll management. In addition to payroll services such as WPS, we also deliver a wide range of services including attendance tracking, employee benefits management, and numerous other features to enhance your HR operations.

By implementing automated rules applicable to specific employees or scenarios, all calculations, including overtime and varying pay rates, can be streamlined. Supervisors have the capability to oversee employee attendance and time remotely, with access to around two-thirds of relevant reports. There's no need to wait until month-end for attendance data, as vacation days, sick leave, and accrued time can be monitored automatically through unlimited accrual configurations. Employees enjoy the convenience of accessing their accrual balances online, which reduces the need for inquiries to human resources. Management retains the ability to precisely control where employees can clock in and out, utilizing device-specific and geographic fencing measures. Additionally, tracking employee expenses and managing task-related time becomes straightforward. With just a few clicks, you can efficiently oversee employee skills, qualifications, and payroll processes, ensuring a seamless management experience. Overall, this system significantly enhances operational efficiency and employee satisfaction.