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What is Infor Rhythm for Commerce?

Infor Rhythm® for Commerce delivers a seamlessly integrated online shopping platform that harmonizes with select Infor® ERP solutions, ensuring real-time insights into pricing and inventory status. Its robust content management capabilities allow organizations to leverage their existing teams to create customized and scalable customer interactions with ease. This feature significantly reduces the dependency on technical teams during future upgrades or integrations of both Infor ERP and Rhythm. By utilizing a centralized product data hub, also known as a product information management tool, businesses can optimize their product offerings effectively. Infor Rhythm also empowers Cycleurope to adapt their regional e-commerce platforms swiftly, addressing varied market needs without compromising quality. Consequently, Cycleurope can offer outstanding customer experiences across multiple channels, effectively sharing their product narratives in a unified manner, which is essential for building customer satisfaction and loyalty. This holistic approach not only boosts customer engagement but also strengthens Cycleurope's competitive edge in the market landscape. Furthermore, with the ability to respond to changing consumer preferences swiftly, Cycleurope is well-positioned to thrive in an ever-evolving digital marketplace.

What is Infor Customer Experience Suite?

Today's consumers enjoy an unparalleled array of choices when it comes to researching and purchasing products. For businesses to effectively capture and keep their customer base, it is essential to provide a smooth and enjoyable experience across all platforms. Central to achieving this is the Infor Customer Experience Suite, which plays a crucial role in integrating customer data throughout the organization, ensuring that every interaction is consistent, exceptional, and personalized to meet individual preferences at all phases of the customer journey. This suite features specialized CX software that manages the entire sales cycle, covering aspects such as customer engagement, sales automation, configuration-to-quote, and contract management. The capability to comprehend and respond to customer behaviors has advanced remarkably. With tools that include marketing resource management, analytics for informed decision-making, and extensive campaign management, the marketing solutions found in the Infor Customer Experience Suite enable businesses to utilize data in groundbreaking ways to engage their customers more effectively than ever. By prioritizing the evolving needs of customers, organizations can cultivate stronger relationships, enhance customer satisfaction, and ultimately drive brand loyalty in a highly competitive landscape. Embracing such comprehensive solutions is key to thriving in the dynamic marketplace of today.

Media

Media

Integrations Supported

EasyAsk

Integrations Supported

EasyAsk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/service-sales/ecommerce

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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