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What is Infor Workforce Management (WFM)?

Transform every aspect of labor management and efficiency with Infor® Workforce Management, a robust enterprise solution dedicated to optimizing workforce planning, execution, and analysis. Utilizing a dependable technology infrastructure, this software encompasses features such as time and attendance tracking, demand-driven scheduling, workforce scheduling, and absence management tools. Infor WFM facilitates smooth integration and data sharing through its sophisticated design, equipping businesses to address the intricate scheduling challenges of today with a specialized tool. By enabling cross-departmental collaboration and staff-floating capabilities, organizations can streamline daily scheduling tasks and adapt their workforce management strategies as needed. Empower your employees to take control of their schedules while making informed, data-driven choices through scientifically optimized scheduling generation. Furthermore, the system employs a self-learning algorithm that assesses historical data, performance metrics, weather patterns, and promotional details to improve scheduling precision and effectiveness. This forward-thinking method not only enables organizations to adapt swiftly to evolving workforce demands but also significantly boosts overall productivity and employee satisfaction. By leveraging such technology, businesses can create a more agile and responsive work environment.

What is Assembled?

Assembled is an advanced platform tailored for the efficient management of workforce needs within fast-growing global support teams. Our system enables teams to foresee support demands, develop and manage schedules, track real-time performance metrics, and gain valuable insights to optimize their support operations. It stands as the only workforce management solution you will ever need. We provide forecasts that are remarkably accurate, falling within 10% of your weekly support volume from the start, so you can focus on improving coverage. Shifting from anticipated staffing requirements to a recommended schedule is achieved with just a few clicks. Our intuitive yet powerful scheduling tool has been enhanced through insights from over 100 support teams, guaranteeing that your business remains on course. Furthermore, our real-time analytics allow for an immediate comparison of actual performance against your original objectives. This level of transparency empowers your entire team to embrace shared accountability for success, fostering an environment of teamwork and responsibility. With Assembled, you have the opportunity to significantly enhance your support operations and drive them toward greater success. By leveraging our platform, you ensure that your teams are not just reactive but proactive in their approach to customer support.

Media

Media

Integrations Supported

5X
Gladly
Google Calendar
Intercom
Kleene
Kustomer
Pandium
Salesforce
Slack
TheLoops
Zendesk

Integrations Supported

5X
Gladly
Google Calendar
Intercom
Kleene
Kustomer
Pandium
Salesforce
Slack
TheLoops
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/people/wfm

Company Facts

Organization Name

Assembled

Date Founded

2018

Company Location

United States

Company Website

www.assembled.com

Categories and Features

Absence Management

Analytics/Reporting
Approval Process Control
Attendance Tracking
Calendar Management
Compliance Management
Employee Database
Employee Scheduling
Leave Policy Management
Notifications/Alerts
Overtime Management
Role-Based Permissions
Time Off Management
Timesheet Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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