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What is Infor Workforce Management (WFM)?

Transform every aspect of labor management and efficiency with Infor® Workforce Management, a robust enterprise solution dedicated to optimizing workforce planning, execution, and analysis. Utilizing a dependable technology infrastructure, this software encompasses features such as time and attendance tracking, demand-driven scheduling, workforce scheduling, and absence management tools. Infor WFM facilitates smooth integration and data sharing through its sophisticated design, equipping businesses to address the intricate scheduling challenges of today with a specialized tool. By enabling cross-departmental collaboration and staff-floating capabilities, organizations can streamline daily scheduling tasks and adapt their workforce management strategies as needed. Empower your employees to take control of their schedules while making informed, data-driven choices through scientifically optimized scheduling generation. Furthermore, the system employs a self-learning algorithm that assesses historical data, performance metrics, weather patterns, and promotional details to improve scheduling precision and effectiveness. This forward-thinking method not only enables organizations to adapt swiftly to evolving workforce demands but also significantly boosts overall productivity and employee satisfaction. By leveraging such technology, businesses can create a more agile and responsive work environment.

What is C3 AI CRM?

The conventional, all-in-one CRM system is insufficient for addressing the intricacies of today’s marketplace and the demands of digital transformation initiatives. Introducing the next generation of AI-driven CRM solutions specifically designed for various industries, which deliver powerful predictive insights aimed at boosting the efficiency of sales, marketing, and service operations across multiple sectors. These insights, powered by artificial intelligence and seamlessly woven into industry-specific processes, enable your teams in sales, marketing, and service to achieve optimal performance. By focusing on high-value prospects identified through advanced AI algorithms, along with tailored sales tactics and pricing strategies, companies can refine their outreach efforts significantly. Furthermore, AI technology can identify customers at risk of leaving and propose effective retention strategies. In contrast to generic CRM and Customer Experience Management systems that often require lengthy implementation periods and yield minimal immediate financial benefits, C3 AI CRM offers ready-to-use applications customized for particular industries, equipped with specialized object models, AI techniques, workflows, and data integrations that cater to your unique business needs. This customized methodology not only speeds up the deployment process but also greatly increases the likelihood of sustainable success, ensuring that businesses can adapt and thrive in an ever-evolving landscape. As organizations prioritize agility and innovation, investing in such tailored solutions may be essential for maintaining a competitive edge.

Media

Media

Integrations Supported

Adobe Document Cloud
Adobe Experience Cloud
Amazon Web Services (AWS)
Azure Marketplace
Google Cloud Platform
HPE Consumption Analytics
Microsoft 365
Microsoft Azure

Integrations Supported

Adobe Document Cloud
Adobe Experience Cloud
Amazon Web Services (AWS)
Azure Marketplace
Google Cloud Platform
HPE Consumption Analytics
Microsoft 365
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/solutions/people/wfm

Company Facts

Organization Name

C3 AI

Company Location

United States

Company Website

c3.ai/products/c3-ai-crm/

Categories and Features

Absence Management

Analytics/Reporting
Approval Process Control
Attendance Tracking
Calendar Management
Compliance Management
Employee Database
Employee Scheduling
Leave Policy Management
Notifications/Alerts
Overtime Management
Role-Based Permissions
Time Off Management
Timesheet Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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