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What is Infraon OSS?

Efficiently manage a variety of solutions from different vendors using a centralized and user-friendly interface. Acquire essential insights to address issues related to network performance, faults, resource distribution, and change management effectively. With the capability to handle hybrid networks that encompass both traditional and virtual systems, as well as software-defined and self-organizing networks, customer enablement becomes a seamless process. Infraon’s suite of products is certified with SOC2, affirming its adherence to rigorous standards concerning data security, availability, processing integrity, confidentiality, and privacy. The Infraon OSS platform acts as a cohesive system that integrates physical and virtual infrastructure, facilitating effective management of hybrid networks, transport systems, fiber, IP, and wireless networks. By improving the efficiency of your infrastructure and automating operations, you can leverage your services to enhance your competitive edge, evolving into a more agile and effective service provider. A thorough provisioning process commences from the very beginning, incorporating regular OS image backups, configuration management, and notifications for any changes that arise. This all-encompassing strategy ensures that your network remains resilient and adaptable to changing demands, ultimately supporting your business objectives more effectively. By embracing these solutions, organizations can not only optimize their current operations but also prepare for future technological advancements.

What is Infraon IMS?

Infraon IMS is an AI-driven Unified Infrastructure Monitoring Suite designed for IT and Networking, offering a comprehensive platform that delivers accurate monitoring, in-depth insights, and swift troubleshooting capabilities for diverse IT infrastructures in enterprises of all scales. By facilitating collaboration among teams, it allows for the seamless sharing of real-time alerts and reports regarding network and application performance, thereby enhancing overall service quality. Users can transition from manual management to automated processes, enabling centralized control over all devices from a single interface, which improves efficiency and reduces response times. This innovative solution not only streamlines operations but also empowers organizations to maintain optimal performance across their entire IT ecosystem.

Media

Media

Integrations Supported

Infraon Infinity
JSON

Integrations Supported

Infraon Infinity
ServiceNow
Track-It!

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infraon

Date Founded

2021

Company Location

United States

Company Website

infraon.io/infraon-oss.html

Company Facts

Organization Name

Infraon

Company Location

India

Company Website

infraon.io/infraon-ims.html

Categories and Features

OSS/BSS

Not specified

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Depreciation Tracking
Inventory Management
QR Codes

Database Monitoring

Autodiscovery
Dashboard
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Predictive Analytics

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Dashboard
Help Desk
Issue Management
Live Chat
Project Management
Remote Access
Remote Systems Monitoring

Network Management

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Remote Desktop

Cross-Platform Access
File Transfer
Group View
Record Remote Sessions
User Management

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
History Tracking
Virtual Machine Monitoring

Service Desk

CMDB
Change Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

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