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What is Infunnel?

Infunnel is an all-encompassing solution for marketing automation and customer relationship management (CRM) that integrates both marketing and sales functions into one cohesive platform, enabling businesses to effectively manage and improve the entire customer experience from lead generation through to post-sale engagement. The platform facilitates the creation and execution of omnichannel marketing strategies across various channels, including email, SMS, WhatsApp, phone communications, and digital advertising. By seamlessly connecting with essential tools such as Google Ads, social media platforms, and customer relationship systems, it centralizes tasks and helps reduce customer acquisition costs. Users can take advantage of advanced lead management capabilities, which feature automated workflows, lead scoring systems, and intelligent distribution methods, ensuring that high-potential leads are prioritized and effectively nurtured across all touchpoints. Furthermore, Infunnel’s integrated AI analytics tools empower users to build real-time dashboards, track critical performance indicators, and gain comprehensive visibility into the customer journey, which supports better strategic decision-making. This platform ultimately simplifies marketing and sales processes, resulting in increased operational efficiency and effectiveness throughout the organization. Moreover, its user-friendly interface and powerful features make it accessible for teams of any size, further enhancing its appeal to a broad range of businesses looking to optimize their customer engagement strategies.

What is EAZY CRM?

EAZY CRM is an intelligent CRM solution developed for businesses that want to streamline customer engagement, sales management, and service operations through one centralized platform. The system enables teams to efficiently handle leads, opportunities, meetings, follow-ups, and customer communication while maintaining complete visibility into the sales pipeline. It also simplifies everyday business operations with features like quotation generation, approval workflows, expense tracking, and task management, helping sales teams improve coordination and execution. To support long-term customer relationships, the platform includes service management capabilities such as complaint handling, AMC monitoring, and support ticket tracking, ensuring faster resolution and better customer satisfaction. Interactive dashboards and real-time performance analytics provide actionable insights into sales activities, targets, and customer interactions, allowing businesses to take quicker and more informed decisions. With seamless connectivity to ERP and DMS platforms, EAZY CRM helps unify sales, service, and operational data, improving collaboration and eliminating disconnected workflows across departments.

Media

Media

Integrations Supported

Bing
Facebook
Google Ads
Inagent
Inconcert
Inconnect
Inspeech
Instagram
Inteam
Meta AI
TikTok
TikTok Ads
WhatsApp

Integrations Supported

Chatlayer by Sinch

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Inconcert

Date Founded

2001

Company Location

Spain

Company Website

www.inconcertcx.com/en/products/infunnel

Company Facts

Organization Name

Eazy ERP Technologies Pvt Ltd

Date Founded

2007

Company Location

India

Company Website

www.eazycrm.in/

Categories and Features

CRM

Not specified

Marketing Automation

Not specified

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Mobile Access
Segmentation
Task Management
Territory Management

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