BrainStorm
4.7 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 3 Ratings
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What is Inline Manual?
A Digital Adoption Platform facilitates the development of interactive walkthroughs, educational tooltips, surveys, and supportive articles right within your application. By guiding users effortlessly through your product, it significantly boosts adoption and conversion rates while reducing customer churn. This method not only accelerates the growth of your business but also improves user satisfaction with your software. It enables immediate automation of employee training processes, enhances productivity, and decreases the time required to see a return on investment from your software solutions. Furthermore, it reduces the pressure on your internal helpdesk by helping users reach their goals more efficiently. Users can be notified about training opportunities, system outages, or product enhancements anytime within the application. Offering tooltips aids users in comprehending their responsibilities and navigating your application with ease. Additionally, gathering user feedback directly allows for the evaluation of performance and the identification of potential barriers within your application, which leads to ongoing enhancements. This proactive strategy not only cultivates an improved user experience but also plays a vital role in fostering enduring customer loyalty, ensuring that users feel valued and engaged throughout their journey. Ultimately, the combination of these features creates a more integrated and satisfying interaction with your product.
What is BrainStorm?
BrainStorm is an enterprise adoption platform that helps organizations translate investments in AI, SaaS, and workplace technology into measurable changes in user behavior. The platform combines learning, communications, personalization, behavioral triggers, surveys, reporting, and adoption analytics to support ongoing technology enablement rather than one-time training programs. BrainStorm uses its ADOPT framework to structure change across Awareness, Desire, Orientation, Participation, and Transformation, with the goal of making new behaviors part of everyday work. Adaptive workflows personalize learning according to characteristics and actions such as employee role, hire date, learning preferences, survey responses, email opens, and video completions. Triggers and branching can automatically modify each user's experience as their behavior, engagement, or responses change. Multi-channel campaign flows reach users through email, Microsoft Teams, and the BrainStorm portal without requiring organizations to introduce another primary workplace application. Administrators can monitor adoption through reporting covering software usage, content performance, user engagement, monthly active usage, assessments, events, surveys, and communication performance. AI Insights Reporting also allows administrators to request reports in natural language using information already tracked within the platform. BrainStorm provides prebuilt content packs covering AI productivity, AI security, ChatGPT, Claude, Microsoft 365 Copilot, Microsoft 365, Google Workspace, security awareness, and other widely used business technologies. Organizations can apply the platform to AI adoption, security awareness, enterprise software adoption, change management, remediation, customer onboarding, customer success, and customer education initiatives.
Integrations Supported
Salesforce
Adobe Marketo Engage
Google Analytics
Intercom
Integrations Supported
Salesforce
Box
Google Workspace
Microsoft 365
Microsoft Copilot
Microsoft Graph
Microsoft Teams
API Availability
API Availability
Has API
Pricing Information
$28 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Inline Manual
Company Website
inlinemanual.com
Company Facts
Organization Name
BrainStorm
Date Founded
1995
Company Location
United States
Company Website
www.brainstorminc.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Digital Adoption Platforms
Not specified
Categories and Features
AI Upskilling
Not specified
Change Management
Change Planning
Compliance Management
Prioritization
Release Management
Training Management
Customer Onboarding
Not specified
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Self Service Tools
Surveys & Feedback
User Onboarding
Productivity
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Security Awareness Training
Analytics / Reporting
Certification Training
Custom Test Building
Online Courses
Phishing Simulation
Prebuilt Training Library
Training
Built-In Course Authoring
Built-in LMS