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What is Inline Manual?

A Digital Adoption Platform facilitates the development of interactive walkthroughs, educational tooltips, surveys, and supportive articles right within your application. By guiding users effortlessly through your product, it significantly boosts adoption and conversion rates while reducing customer churn. This method not only accelerates the growth of your business but also improves user satisfaction with your software. It enables immediate automation of employee training processes, enhances productivity, and decreases the time required to see a return on investment from your software solutions. Furthermore, it reduces the pressure on your internal helpdesk by helping users reach their goals more efficiently. Users can be notified about training opportunities, system outages, or product enhancements anytime within the application. Offering tooltips aids users in comprehending their responsibilities and navigating your application with ease. Additionally, gathering user feedback directly allows for the evaluation of performance and the identification of potential barriers within your application, which leads to ongoing enhancements. This proactive strategy not only cultivates an improved user experience but also plays a vital role in fostering enduring customer loyalty, ensuring that users feel valued and engaged throughout their journey. Ultimately, the combination of these features creates a more integrated and satisfying interaction with your product.

What is Cueston?

Cueston is a web-based digital adoption platform tailored for SaaS teams, designed to help users effectively navigate their products while monitoring engagement levels. By simply adding a code snippet to their site, product development, growth, and customer success teams can easily create and implement product tours, tooltips, contextual banners, onboarding checklists, surveys, NPS prompts, and feature announcements through a user-friendly visual editor. The platform's audience and page targeting functionalities allow for personalized guidance based on the unique context of each user, while its analytics, funnels, and experimental tools provide comprehensive insights into user engagement and outcomes. Moreover, Cueston includes a help hub featuring an in-app AI assistant to respond to questions drawn from linked documentation. The hosted MCP server and REST API empower teams to create and manage guidance within a Cueston workspace, ensuring seamless collaboration with compatible AI clients. Specifically designed for web applications, the platform enables the development of unique guides without the need for coding skills, thus broadening accessibility for a variety of users. This all-encompassing strategy not only improves the user experience but also fosters increased adoption and satisfaction with the product, leading to a more engaged and loyal customer base. By addressing the needs of both users and teams, Cueston solidifies its role as an essential tool in the digital adoption landscape.

Media

Media

Integrations Supported

Segment
Adobe Marketo Engage
Google Analytics
Intercom
Salesforce
WordPress

Integrations Supported

Segment
ChatGPT
Claude
Claude Code
Codex CLI
Cursor
Model Context Protocol (MCP)
Visual Studio Code

API Availability

API Availability

Has API

Pricing Information

$28 per month
Free Version
Free Trial Offered?

Pricing Information

$39/month
Starter is $99 per month billed yearly and includes 2 workspaces, up to 15 active guides, and up to 5,000 monthly active users. Growth is $199 per month billed yearly and includes 5 workspaces, unlimited active guides, and up to 50,000 monthly active users. A free plan includes 1 workspace, up to 3 active guides, and up to 500 monthly active users.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Inline Manual

Company Website

inlinemanual.com

Company Facts

Organization Name

Cueston

Date Founded

2025

Company Location

Poland

Company Website

cueston.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

Categories and Features

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