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Ratings and Reviews 0 Ratings
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What is Innowatts?
Innowatts’ software-as-a-service platform transforms the manner in which energy suppliers understand and serve their customers. Utilizing artificial intelligence and insights from over 43 million meters worldwide, we empower energy retailers, utilities, and grid operators to harness meter-level data, fostering a deeper comprehension of their clientele while enhancing operational processes through automation and smart technology. This approach leads to a more reliable grid, boosts profitability, elevates customer satisfaction, and paves the way for a sustainable energy future. Our platform effectively bridges the divide between energy providers and their customers, including ratepayers, by capturing data directly from the meter. By collecting usage statistics as frequently as every 15 minutes, we provide an unmatched depth of data for precise customer insights. The core of our platform is built on cutting-edge AI and machine learning technologies, equipping businesses with intelligence that supports exceptional decision-making. Furthermore, our AI-optimized platform enhances the management of Distributed Energy Resources (DER), expediting the transition to renewable energy and reinforcing Innowatts’ status as a frontrunner in the global AI-driven SaaS sector. Through constant adaptation to the shifting energy landscape, we guarantee that our clients stay at the leading edge of innovation and excellence in customer service, ultimately driving the industry forward. Our commitment to continuous improvement ensures that we not only meet but exceed the evolving needs of our clients and their customers.
What is GridX?
GridX leverages smart meter interval data to support complex billing and rate structures like time-of-use and real-time pricing models. Its flexible architecture enables easy integration of new components while removing outdated ones, allowing for the exploration of new business opportunities and compliance with regulatory requirements. The GridX Enterprise Rate Platform simplifies the implementation process, significantly speeding up the introduction of new rates, products, and services. By optimizing the meter-to-cash cycle with superior rate, billing, and cost analytics, GridX transforms customer engagement. Our enterprise solution equips customer service representatives and key account managers with prompt access to analyses related to rates, costs, and savings, empowering them to provide accurate information to customers considering clean energy options. Moreover, we enable utilities to offer personalized, meaningful, and actionable insights regarding energy usage and savings in real time through multiple communication channels, thereby enhancing the overall customer experience. This forward-thinking strategy not only helps utilities enhance their service offerings but also strengthens customer relationships by focusing on their energy efficiency objectives while ensuring they receive timely and relevant information. By placing an emphasis on customer satisfaction, GridX ultimately contributes to a more sustainable energy future.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Innowatts
Date Founded
2014
Company Location
United States
Company Website
www.innowatts.com
Company Facts
Organization Name
GridX
Company Location
United States
Company Website
www.gridx.com
Categories and Features
Advanced Distribution Management Systems (ADMS)
Not specified
Smart Grid
Not specified
Categories and Features
Meter-to-Cash
Not specified
Utility Billing
Not specified