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What is Inntopia?
Enhance the efficiency of your real-time inventory sales across all platforms by utilizing a single integrated interface that merges data from diverse sources, thereby crafting a detailed profile of your guests and significantly boosting direct bookings. By combining the real-time inventory from your Property Management System (PMS), Point of Sale (POS), tee-sheet, spa, and partner systems into one cohesive platform, you can secure larger bookings while improving overall guest experiences. Take advantage of Inntopia Marketing Cloud to amalgamate behavioral, attitudinal, and transactional insights from all channels into a unified, marketing-focused perspective of your customers. Additionally, Inntopia DestiMetrics provides a robust foundation for starting a customized analytics program suited to your destination's needs. By harnessing consolidated data and insights from experienced travel professionals, you will obtain crucial perspectives that can revolutionize your business strategies. With the capability to easily craft queries, produce reports, and track your performance right from your account, the insights offered stem from individuals who are familiar with the complexities of maintaining steady, sustainable revenue. Furthermore, you can gather guest information from an array of sources, including your PMS, POS, social media, and customer feedback, ensuring a comprehensive understanding of your audience. This integrated strategy not only boosts your operational effectiveness but also empowers you to make strategic choices that foster growth and elevate customer satisfaction levels. Ultimately, embracing this approach positions your business for success in a competitive landscape.
What is Concilio?
The intelligence platform crafted to leverage the capabilities of hotel and guest information provides valuable insights that can significantly enhance guest experiences. By acknowledging each guest's connection both online and on-site, the platform transforms the way hotels interact with their clientele. Our distinctive guest scoring mechanism reveals the authentic identity behind every reservation and evaluates their potential value to the hotel. The Concilio Insight Engine™ offers practical insights that enable you to connect and market to guests, whether on an individual basis or as part of larger groups. Specifically designed for modern hoteliers, the system allows for flexible interaction with data in your preferred style. Effortlessly navigate user-friendly dashboards to uncover various guest personas and demographic segments. It integrates reservation and guest information from diverse hotel systems into a single, all-encompassing stream. Moreover, you can enhance guest profiles with additional insights derived from our exclusive classification and segmentation techniques. With a visually appealing and user-friendly interface, you can explore and manipulate your enriched data effortlessly. This platform not only ensures that each guest feels appreciated and recognized but also fosters a memorable experience that builds long-term loyalty and encourages repeat visits. By prioritizing personalization, the platform ultimately transforms the hospitality experience into something extraordinary.
Integrations Supported
Affirm
Canary Digital Tipping
ORCODA Logistics Management System (OLMS)
ORCODA Workforce Logistics System (OWLS)
ResLogic
Rezometry
WebRezPro
accesso Siriusware
rezStream Cloud PMS
Integrations Supported
Affirm
Canary Digital Tipping
ORCODA Logistics Management System (OLMS)
ORCODA Workforce Logistics System (OWLS)
ResLogic
Rezometry
WebRezPro
accesso Siriusware
rezStream Cloud PMS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Inntopia
Date Founded
1997
Company Location
United States
Company Website
www.inntopia.com
Company Facts
Organization Name
Concilio Labs
Date Founded
2013
Company Location
United States
Company Website
www.conciliolabs.com
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management