Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Phonexa Reviews & Ratings
    244 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,436 Ratings
    Company Website
  • Bigly Sales Reviews & Ratings
    9 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,597 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Adversus Reviews & Ratings
    172 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    625 Ratings
    Company Website
  • CallHub Reviews & Ratings
    428 Ratings
    Company Website
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    54 Ratings
    Company Website

What is Insight Dial?

Insight Dial is a cutting-edge pay-per-call platform tailored for publishers, networks, affiliates, and call buyers, designed to enhance the tracking of inbound calls through the use of unique tracking numbers and dynamic number insertion. The platform adeptly routes calls by employing waterfall rules or executing real-time auctions, enabling buyers to place bids while callers remain on hold. It also includes features for recording and transcribing calls, bolstered by AI-generated summaries that aid teams in assessing call quality. Additionally, Insight Dial evaluates affiliates and buyers based on their historical call data, with the functionality to automatically suspend sources that produce an unusually high volume of short calls. Affiliate portals deliver essential information regarding campaign guidelines and payout frameworks, whereas buyer portals present crucial metrics such as call volume, answer rates, and associated costs. Users are empowered to adjust campaign parameters, including limits, operating hours, state targeting, and rules concerning duplicate callers. Furthermore, the platform boasts features like signed webhooks, financial statements, and alerts that can be sent to popular platforms like Slack, Discord, Microsoft Teams, and WhatsApp, alongside balance protection capabilities. Customers are also given the liberty to connect to their chosen phone service provider, with pricing structured on a pay-as-you-go basis, ensuring flexibility for a diverse range of users. Overall, Insight Dial not only simplifies call management but also significantly enhances communication strategies for various businesses. The versatility and comprehensive features of Insight Dial make it a vital tool for optimizing call-related operations across different sectors.

What is Delacon?

Just like optimizing customer interactions over the phone, enhancing their online experience is equally important. Our advanced Call Analytics solution empowers you to implement immediate enhancements to your marketing strategies. By utilizing AI technology, this tool can examine conversations, identify crucial keywords, and sort calls effectively. To make sure that inquiries are directed to the appropriate representative, managing call flows is essential. You can visually monitor call conversions across various marketing platforms to boost your return on investment. Additionally, explore comprehensive call metrics and assess the performance of calls. Instant email alerts will notify you every time your business receives a call, keeping you informed. Our platform is customizable to reflect your branding, ensuring that your customers enjoy a consistent experience. Moreover, unique phone numbers allow you to track and monitor website visitors as they navigate your site. This capability helps you identify where potential customers drop off in their journey, enabling you to refine the overall customer experience and drive higher engagement.

Media

No images available

Media

Integrations Supported

Discord
Microsoft Teams
Slack
WhatsApp

Integrations Supported

Acquisio
Adobe Marketo Engage
AgencyAnalytics
Domo
Facebook
Google Ads
Google Analytics 360
Marin Software
Microsoft Advertising
Salesforce
Signal
Tableau
TapClicks
Tealium Customer Data Hub
Zapier

API Availability

API Availability

Has API

Pricing Information

Pay-as-you-go pricing. Customers connect their own phone provider.

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Bfount

Date Founded

2022

Company Location

United States

Company Website

insightdial.com

Company Facts

Organization Name

Delacon

Date Founded

1996

Company Location

Australia

Company Website

www.delaconcorp.com

Categories and Features

Call Tracking

Not specified

Categories and Features

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Popular Alternatives

Popular Alternatives

CTM Reviews & Ratings

CTM

CallTrackingMetrics
Knowlarity Reviews & Ratings

Knowlarity

Knowlarity Communications Pvt. Ltd.