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What is INETCO Insight?

INETCO Insight transcends the role of a mere transaction monitoring tool; it serves as an essential software platform for financial institutions and payment service providers dedicated to achieving operational excellence, improving customer experiences, and reducing risks in real-time. It offers a comprehensive view of the customer journey, allowing for effective management of the entire experience, informed decision-making, and identification of potential issues before they affect clients. By adopting this sophisticated real-time transaction monitoring solution, you safeguard your current operations while also strategically preparing your organization for ongoing success in the ever-evolving and competitive financial environment. This proactive approach not only enhances operational efficiency but also fosters stronger customer trust and loyalty over time.

What is Exoprise CloudReady?

Active or synthetic transaction monitoring (STM) replicates the actions of real users engaging with cloud services and infrastructure, including platforms like Office 365. User experience monitoring is conducted around the clock, ensuring constant oversight. The system does not require complex scripting, streamlining the process significantly. App performance can be observed through various methods, including Web UI, client interactions, and API transactions. Comprehensive performance data regarding the entire network path is provided for better correlation and identification of outages. Our solution is straightforward to implement and easy to manage over time. CloudReady works seamlessly with any version of Windows OS and is adaptable to various workloads. We thoroughly monitor all components of Office 365, such as Exchange Online, SharePoint Online, and Skype for Business, offering more than just basic ping checks. Extensive testing is conducted on both infrastructure and applications, incorporating cross-server timing assessments. Additionally, we perform detailed upload and download tests, as well as monitoring and evaluating message queues to ensure optimal performance. This comprehensive approach guarantees that any potential issues are swiftly identified and addressed.

Media

Media

Integrations Supported

Integrations Supported

Dell APEX AIOps
PagerDuty
ServiceNow
Slack

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$2/month/user
Synthetics costs $100 per sensor credit, Browser RUM costs $2 per month per user, and complete EUEM or DEM starts at $4 per month per desktop device). Volume and bundle discounts are available for all feature sets and can be discussed further with the sales team.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

INETCO Systems Ltd.

Date Founded

1984

Company Location

Canada

Company Website

www.inetco.com

Company Facts

Organization Name

Exoprise

Date Founded

2010

Company Location

United States

Company Website

www.exoprise.com

Categories and Features

Application Performance Monitoring (APM)

Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Trace Individual Transactions

Fraud Detection

Custom Fraud Parameters
For Banking
For eCommerce
Pattern Recognition

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Monitoring

Not specified

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