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Ratings and Reviews 49 Ratings
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What is Instappy?
Select from a wide array of over 50 business tools and APIs specifically designed to meet your unique requirements. Our platform is fully compatible with a variety of devices, including iOS and Android smartphones, tablets, and iPads. Benefit from features such as unlimited downloads, real-time push notifications, effective inventory management, peer-to-peer messaging, secure payment processing, and robust shopping cart functionalities, among others. These features are particularly beneficial for small businesses looking to enhance their operations. At Instappy, we aim to keep your customers engaged, attract new clients, promote your offerings, increase your profits, and streamline mobile sales through our powerful tools. You can personalize icons, fonts, layouts, screens, and other distinctive elements in the app's user interface to align with your brand identity. Additionally, you can schedule customized push notifications for users in any time zone, ensuring that communication is timely and relevant. Our platform offers secure cloud hosting and seamless data integration, allowing you to upload information effortlessly for an unlimited number of screens. The integrated CMS panel enables you to quickly update your app with fresh text, images, and high-definition videos whenever needed. Moreover, users can sign up for your application effortlessly using social login options, like Facebook or their email accounts. This extensive range of tools not only enhances your mobile presence but also equips businesses with the resources to thrive in a competitive landscape. Ultimately, Instappy provides a complete solution for businesses looking to expand their digital footprint effectively.
What is HelpWire?
HelpWire is a remote support solution compatible with Windows, macOS, and Linux. Technicians can invite users to a session through a shared link, eliminating the need for the person receiving support to register an account or provide login details.
For ongoing maintenance or unresolved issues, technicians can enable unattended access and reconnect to the device later without requiring the user to join another session. The connection can also be restored automatically after the remote computer restarts.
HelpWire is designed to provide responsive control by prioritizing direct peer-to-peer communication. If a direct route cannot be established because of network restrictions, the service automatically uses a relay connection instead. Remote sessions are secured with TLS and AES-256 encryption.
Core features:
- Account-free client access – users can join a support session directly from an invitation link without registration or credentials.
- Automatic reconnection after reboot – resume work on the remote device once it restarts.
- Windows UAC elevation – handle tasks that require administrator privileges during a remote session.
- Cross-device file transfer – exchange files between the technician’s and client’s computers while connected.
- Linux Wayland compatibility – provide support on Ubuntu 22.04+, Fedora, and other distributions that use Wayland as their standard display system.
- Parallel remote connections – allow a technician to support several clients simultaneously or enable multiple operators to work within one session.
- All-monitor access – view and control every display connected to the client device from a single workspace.
- Two-factor authentication – strengthen account security with an additional verification step.
- Compatibility with restricted networks – establish remote support connections in firewall-controlled environments without complex network configuration.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$0
The product is completely free of charge, no fees and no ads
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Instappy
Date Founded
2015
Company Location
India
Company Website
www.instappy.com
Company Facts
Organization Name
Electronic Team, Inc.
Date Founded
2001
Company Location
United States
Company Website
www.helpwire.app/
Categories and Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback