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What is Instappy?

Select from a wide array of over 50 business tools and APIs specifically designed to meet your unique requirements. Our platform is fully compatible with a variety of devices, including iOS and Android smartphones, tablets, and iPads. Benefit from features such as unlimited downloads, real-time push notifications, effective inventory management, peer-to-peer messaging, secure payment processing, and robust shopping cart functionalities, among others. These features are particularly beneficial for small businesses looking to enhance their operations. At Instappy, we aim to keep your customers engaged, attract new clients, promote your offerings, increase your profits, and streamline mobile sales through our powerful tools. You can personalize icons, fonts, layouts, screens, and other distinctive elements in the app's user interface to align with your brand identity. Additionally, you can schedule customized push notifications for users in any time zone, ensuring that communication is timely and relevant. Our platform offers secure cloud hosting and seamless data integration, allowing you to upload information effortlessly for an unlimited number of screens. The integrated CMS panel enables you to quickly update your app with fresh text, images, and high-definition videos whenever needed. Moreover, users can sign up for your application effortlessly using social login options, like Facebook or their email accounts. This extensive range of tools not only enhances your mobile presence but also equips businesses with the resources to thrive in a competitive landscape. Ultimately, Instappy provides a complete solution for businesses looking to expand their digital footprint effectively.

What is HelpWire?

HelpWire is a remote support solution compatible with Windows, macOS, and Linux. Technicians can invite users to a session through a shared link, eliminating the need for the person receiving support to register an account or provide login details. For ongoing maintenance or unresolved issues, technicians can enable unattended access and reconnect to the device later without requiring the user to join another session. The connection can also be restored automatically after the remote computer restarts. HelpWire is designed to provide responsive control by prioritizing direct peer-to-peer communication. If a direct route cannot be established because of network restrictions, the service automatically uses a relay connection instead. Remote sessions are secured with TLS and AES-256 encryption. Core features: - Account-free client access – users can join a support session directly from an invitation link without registration or credentials. - Automatic reconnection after reboot – resume work on the remote device once it restarts. - Windows UAC elevation – handle tasks that require administrator privileges during a remote session. - Cross-device file transfer – exchange files between the technician’s and client’s computers while connected. - Linux Wayland compatibility – provide support on Ubuntu 22.04+, Fedora, and other distributions that use Wayland as their standard display system. - Parallel remote connections – allow a technician to support several clients simultaneously or enable multiple operators to work within one session. - All-monitor access – view and control every display connected to the client device from a single workspace. - Two-factor authentication – strengthen account security with an additional verification step. - Compatibility with restricted networks – establish remote support connections in firewall-controlled environments without complex network configuration.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0
Pricing plans come down to two numbers: operators and unattended devices. A free plan is available, with no nag screens or card required, and commercial use is allowed. Save 17% with an annual subscription.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Instappy

Date Founded

2015

Company Location

India

Company Website

www.instappy.com

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Source Control
Testing Management
Version Control

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing

Secure Remote Access

Not specified

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