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Ratings and Reviews 0 Ratings
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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Dispatch ScienceDispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.
What is Integra?
Integra functions as an all-encompassing quote-to-cash platform specifically designed for ready-mix concrete producers, effectively unifying a range of modules and processes throughout the entire workflow. By streamlining operations, it addresses all aspects from generating quotes and processing orders to managing scheduling, ticketing, truck tracking, driver communications, invoicing, and accounts receivable. The system enhances dispatcher efficiency through intuitive features like color-coded displays for truck assignments, thereby reducing the necessity for extensive internal discussions and accelerating workflows with multi-copy functionalities. Additionally, Integra offers extra modules for managing inventory, handling administrative tasks, overseeing credit, managing liens, and boosting sales, which amplifies its value for the organization. With an assurance of delivering a complete return on investment within one year, Integra promotes better connectivity through improved communication practices. Every logistical component is carefully considered, ensuring that crucial elements such as order processing, flexible scheduling, ticketing, vehicle monitoring, resource management, and performance analytics are thoroughly optimized. This all-encompassing strategy not only enhances operational effectiveness but also equips producers to make more strategic and informed choices, ultimately contributing to the growth of the business in a competitive market. Moreover, the adaptability of Integra allows businesses to tailor the system to their specific needs, ensuring lasting relevance and efficiency.
What is AXIO Advanced Projects?
AXIO Advanced Projects, provided by Velosio, presents a cutting-edge solution for Dynamics 365 Finance that transforms your project ERP into a powerful quote-to-cash platform. Offered as a subscription service, this enhanced framework aims to streamline planning, reduce service costs, and preserve the value of your investment throughout the solution's lifecycle. When organizations adopt AXIO Advanced Projects, they embark on their Dynamics 365 journey equipped with a financial and project accounting system that is operational from day one, enabling them to focus their design efforts exclusively on their unique business requirements. The solution is built upon industry best practices and workflows that have been validated by a multitude of businesses, promoting higher employee engagement, speeding up onboarding, and potentially lowering total ownership costs by 30% or more. For companies that are project-oriented, there are often unique needs that require the integration of best practices for regulatory adherence, project accounting, and alignment with project management and execution. This customized approach not only helps businesses fulfill their individual needs but also significantly boosts overall operational efficiency. Additionally, by implementing such a tailored solution, organizations can better position themselves for growth and adaptability in a rapidly changing market.
Integrations Supported
ADP Comprehensive Services
Aptean CRM
Avalara
Binary Stream Healthcare Materials Management
Celigo
ClearPoint Strategy
ClickDimensions
Descartes Pacejet
Fastpath
Greenshades
Integrations Supported
ADP Comprehensive Services
Aptean CRM
Avalara
Binary Stream Healthcare Materials Management
Celigo
ClearPoint Strategy
ClickDimensions
Descartes Pacejet
Fastpath
Greenshades
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Command Alkon
Date Founded
1976
Company Location
United States
Company Website
commandalkon.com/products/integra/
Company Facts
Organization Name
Velosio
Date Founded
1984
Company Location
United States
Company Website
www.velosio.com/products/dynamics-365-finance/axio-advanced-projects-for-d365/
Categories and Features
Categories and Features
Revenue Management
Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management
