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What is InteliWISE?

As a frontrunner in the realm of intelligent automation, our company empowers prominent brands through advanced AI, multi-channel solutions, and interactive service and commerce. We specialize in Conversational Artificial Intelligence, providing innovative chatbots, voicebots, and video collaboration software to more than 150 clients. Our dedication to enhancing customer engagement through technology sets us apart in a rapidly evolving market.

What is Amity Voice?

Step into the forefront of modern business and unlock unparalleled efficiency and innovation with our revolutionary AI-powered voicebot and chatbot solutions. Welcome a transformative communication era where customers can engage naturally in both spoken and written dialogues, allowing them to articulate their ideas effortlessly. You can interact with our smart bots using your voice, receiving prompt text responses without any hassle. Enhance your operational functions and engage with customers in ways that were previously unimaginable. Our sophisticated technologies accurately discern user intentions and deliver replies that not only resemble human conversation but also maintain contextual relevance. This initiates a new phase in customer service evolution. Our chatbots significantly boost operational effectiveness while scaling up easily, reducing the necessity for additional staff and providing a budget-friendly solution for customer support. Built to manage large volumes of interactions, we are prepared to adapt alongside your business goals. Furthermore, our offerings empower users to obtain various information, including flight availability, movie listings, branch locations, and ongoing promotions, all through a few simple commands, thus simplifying the customer experience. As a result, we not only streamline communication but also enhance overall customer satisfaction.

Media

Media

Integrations Supported

Facebook Messenger
LINE
Genesys Cloud CX
Kik
Salesforce
Skype
Slack
Viber
WhatsApp
WordPress
Zendesk

Integrations Supported

Facebook Messenger
LINE
Genesys Cloud CX
Kik
Salesforce
Skype
Slack
Viber
WhatsApp
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Matrix42

Date Founded

1992

Company Location

Germany

Company Website

inteliwise.com

Company Facts

Organization Name

Amity Solutions

Date Founded

2012

Company Location

Thailand

Company Website

www.amitysolutions.com/amity-voice

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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