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What is Intelli DMS?

Intelli DMS is a cloud-based Dealer Management System tailored for original equipment manufacturers (OEMs), producers, distributors, and dealer networks, with the goal of streamlining aftersales operations and improving visibility throughout the entire network. This cutting-edge platform integrates vital functions such as service management, work order processing, technician scheduling, parts inventory oversight, warranty claims administration, customer record management, and dealer performance analytics into a single cohesive system. Key Features Include: * Management of Service Work Orders * Creation and Control of Service Job Cards * Dashboards for Evaluating Dealer Performance * Monitoring of Technician Productivity * Management of Customer and Vehicle Lifecycles * Oversight of Multi-Location Dealerships * Visibility for OEM Networks * Integrations with ERP, CRM, and Parts Catalogs By eliminating the need for disjointed systems, spreadsheets, and manual processes, Intelli DMS enables dealers to enhance productivity, reduce errors, speed up service delivery, and increase customer satisfaction. Moreover, it equips OEMs with real-time operational insights and better oversight of their dealer networks, fostering a more cohesive and effective operational environment. In conclusion, this platform not only supports users in adapting to the fast-paced automotive landscape but also sets the stage for sustained growth and competitiveness in the industry.

What is CRM for SYSPRO?

Your service department must be agile in addressing customer needs while ensuring transparency throughout the process. The CRM for SYSPRO is specifically tailored for distributors and manufacturers. It equips your teams with essential tools to enhance service and support across all phases of the customer experience, starting from the initial purchase and evolving into lasting advocacy. This CRM solution caters to the unique demands of distributors and manufacturers who prioritize loyalty, operational efficiency, high-quality service, and customer satisfaction. Our comprehensive system integrates data from every customer engagement, SYSPRO, and other connected platforms to foster a customer-focused environment. In addition to standard CRM functionalities, our innovative system offers specialized tools for managing recalls of lotted or serialized items, overseeing warranty agreements, and supporting both remote and on-site maintenance needs. By doing so, it ensures that your business remains responsive and efficient in meeting customer expectations.

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Integrations Supported

Alumio
Built2Buy
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
Microsoft PowerPoint
SYSPRO ERP
Skynamo
Vergo
Visual Planning

Integrations Supported

Alumio
Built2Buy
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
Microsoft PowerPoint
SYSPRO ERP
Skynamo
Vergo
Visual Planning

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intellinet Systems

Date Founded

2006

Company Location

India

Company Website

www.intellinetsystem.com

Company Facts

Organization Name

SYSPRO

Date Founded

1978

Company Location

United States

Company Website

www.syspro.com

Categories and Features

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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