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What is Intelli DMS?

Intelli DMS is a cloud-based Dealer Management System tailored for original equipment manufacturers (OEMs), producers, distributors, and dealer networks, with the goal of streamlining aftersales operations and improving visibility throughout the entire network. This cutting-edge platform integrates vital functions such as service management, work order processing, technician scheduling, parts inventory oversight, warranty claims administration, customer record management, and dealer performance analytics into a single cohesive system. Key Features Include: * Management of Service Work Orders * Creation and Control of Service Job Cards * Dashboards for Evaluating Dealer Performance * Monitoring of Technician Productivity * Management of Customer and Vehicle Lifecycles * Oversight of Multi-Location Dealerships * Visibility for OEM Networks * Integrations with ERP, CRM, and Parts Catalogs By eliminating the need for disjointed systems, spreadsheets, and manual processes, Intelli DMS enables dealers to enhance productivity, reduce errors, speed up service delivery, and increase customer satisfaction. Moreover, it equips OEMs with real-time operational insights and better oversight of their dealer networks, fostering a more cohesive and effective operational environment. In conclusion, this platform not only supports users in adapting to the fast-paced automotive landscape but also sets the stage for sustained growth and competitiveness in the industry.

What is CRM for SYSPRO?

Your service department must be agile in addressing customer needs while ensuring transparency throughout the process. The CRM for SYSPRO is specifically tailored for distributors and manufacturers. It equips your teams with essential tools to enhance service and support across all phases of the customer experience, starting from the initial purchase and evolving into lasting advocacy. This CRM solution caters to the unique demands of distributors and manufacturers who prioritize loyalty, operational efficiency, high-quality service, and customer satisfaction. Our comprehensive system integrates data from every customer engagement, SYSPRO, and other connected platforms to foster a customer-focused environment. In addition to standard CRM functionalities, our innovative system offers specialized tools for managing recalls of lotted or serialized items, overseeing warranty agreements, and supporting both remote and on-site maintenance needs. By doing so, it ensures that your business remains responsive and efficient in meeting customer expectations.

Media

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Media

Integrations Supported

Integrations Supported

Alumio
Built2Buy
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft Excel
Microsoft PowerPoint
SYSPRO ERP
Skynamo
Tangentia TiA Gateway
Vergo
Visual Planning

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intellinet Systems

Date Founded

2006

Company Location

India

Company Website

www.intellinetsystem.com

Company Facts

Organization Name

SYSPRO

Date Founded

1978

Company Location

United States

Company Website

www.syspro.com

Categories and Features

Dealership Management

Not specified

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Mobile Access
Quotes / Proposals
Segmentation
Task Management
Territory Management

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