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What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

What is Avolve?

Avolve Software focuses on developing customized, AI-powered electronic tools for plan reviews that aim to improve the efficiency of government permitting and community development. Its premier products, ProjectDox and DigEplan, enable local municipalities, counties, and state agencies to adopt a fully digital plan-review framework that optimizes all phases, starting from the applicant's initial submission and document upload to thorough multi-departmental evaluations, annotations, and final approvals. The platform facilitates productive collaboration among a range of stakeholders, including professionals in building, planning, fire safety, engineering, public works, and utilities, by consolidating review processes, feedback, version control, and communication into a single digital platform. A standout aspect of Avolve's offerings is its integration of GIS capabilities through a collaboration with Esri, which empowers reviewers to overlay essential spatial data such as utility networks, zoning details, and infrastructure layers onto plans in real-time, enhancing their contextual insights and reducing the likelihood of errors during reviews. This cutting-edge strategy not only improves workflow efficiency but also promotes a more transparent and accountable review process among all participants involved. Ultimately, Avolve Software is leading the charge in transforming how governmental entities approach plan reviews in the digital age.

Media

Media

Integrations Supported

Integrations Supported

ArcGIS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Company Facts

Organization Name

Avolve

Date Founded

2007

Company Location

United States

Company Website

www.avolvesoftware.com

Categories and Features

Government

Self Service Portal
Work Order Management

Categories and Features

Permit

Not specified

Public Works

Not specified

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