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What is Intelligov?

Since its founding in 2008, Intelligov Software has been delivering cloud-based 311 and CRM solutions specifically designed for municipalities. Based in Columbia, Maryland, this privately held company focuses on providing advanced 311 Call Center Software customized for city and county governments. The software can be tailored to meet your specific operational needs, whether your structure involves various departments or a unified call center. Users can design and personalize services to fit their distinct requirements, ensuring a perfect match for their operational frameworks. Our robust workflow system effectively channels service requests to the relevant departments, personnel, and external vendors based on predefined criteria, in addition to sending out custom alert emails. Furthermore, we offer bespoke mobile applications compatible with Android and iPhone that integrate with the central system for a cohesive user experience. The platform also facilitates detailed tracking of labor hours, equipment utilization, and material use for each service request, guaranteeing that all facets of service management are addressed efficiently. This comprehensive suite of features not only boosts the efficiency of service delivery for municipalities but also contributes to significant improvements in operational effectiveness, ultimately leading to better community satisfaction. With these tools, local governments can streamline their processes and respond more swiftly to the needs of their constituents.

What is GovOffice?

GovOffice distinguishes itself as a leading provider of creative and cost-effective websites specifically designed for local government agencies. Its mobile-friendly platform offers proven web tools that significantly boost governmental efficiency and responsiveness. Founded in 2001 through an innovative public-private partnership aimed at enhancing website technology accessibility for municipalities across the country, GovOffice was established with the backing of organizations such as the International City-County Management Association and the League of Minnesota Cities, later joined by an additional 15 state municipal leagues. Over nearly two decades, it has observed a remarkable shift in local government websites from being an optional feature to becoming a critical service. Currently, GovOffice serves over 1,400 local governments in 44 states, remaining steadfast in its commitment to delivering state-of-the-art web solutions that meet the specific needs of local administrations while maintaining budget-friendliness. This unwavering dedication is reflected in the continuous improvement of their services, keeping pace with the rapidly evolving technological landscape. As local governments increasingly recognize the importance of an online presence, GovOffice is well-positioned to support them in their digital transformation journeys.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligov Software

Company Website

www.intelligovsoftware.com

Company Facts

Organization Name

GovOffice

Date Founded

2001

Company Location

United States

Company Website

govoffice.com

Categories and Features

Government

Self Service Portal
Work Order Management

Categories and Features

Content Management

Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

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