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What is Intergraph Computer-Aided Dispatch?

Intergraph Computer-Aided Dispatch (I/CAD) is a leading software suite specifically crafted for efficient incident management. It offers an extensive array of integrated features, such as call management, dispatching, sophisticated mapping capabilities, smooth communication in the field, detailed data reporting and analysis, along with the potential for application integration. By implementing I/CAD, organizations can greatly enhance the quality and availability of essential information, fostering a cohesive operational overview that aids in making informed decisions during critical incidents. In addition, I/CAD provides the flexibility for organizations to customize applications, user interfaces, business processes, and workflows to meet their specific operational requirements, accommodating a wide range of entities from small agencies to large multi-agency communication hubs. This capability also supports virtual integrations and hub-and-spoke arrangements for agencies sharing systems, thereby ensuring that diverse operational needs are effectively satisfied across various organizational structures. Ultimately, this level of customization empowers organizations to respond more adeptly to the evolving demands of incident management.

What is CentralSquare CAD?

In critical situations, having the right responder armed with vital information can prove crucial for survival. By integrating your Computer-Aided Dispatch (CAD) system with 911 services, you significantly enhance the likelihood of a well-coordinated emergency response. The necessity for urgency during emergencies cannot be overstated; hence, it is vital for your agency to provide aid as quickly as possible. Strengthen the safety of both your community and emergency responders by promoting collaboration across multiple jurisdictions, which includes law enforcement, fire departments, and emergency medical services. By leveraging advanced recommendation features, you could potentially decrease dispatch times by 2-3 minutes, making a significant difference. To ensure that dispatchers are equipped and ready from the very beginning, adopting a unified software solution is essential. This integrated approach facilitates seamless information sharing among dispatchers and responders, while advanced location tracking and recommendation capabilities guarantee that the most suitable unit is dispatched to the precise location as swiftly as possible. Additionally, this efficient process not only enhances response times but also cultivates a spirit of teamwork among various emergency organizations, ultimately benefiting the entire community. Furthermore, the incorporation of real-time data can lead to even greater improvements in operational efficiency.

Media

Media

Integrations Supported

Code3 Strategist
Axon Fusus
HindSight

Integrations Supported

Code3 Strategist
Axon Fusus
HindSight

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hexagon AB

Date Founded

1975

Company Location

Sweden

Company Website

hexagon.com/products/intergraph-computer-aided-dispatch

Company Facts

Organization Name

CentralSquare Technologies

Date Founded

1981

Company Location

United States

Company Website

www.centralsquare.com/solutions/public-safety-software/computer-aided-dispatch-software

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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