Internet Dispatcher vs. Cenntrax

The Advanced Dispatching System provided by IDS is tailored to accommodate a diverse array of requirements. Whether your needs involve courier services, urgent tasks, pharmaceutical and medical shipments, distribution, last mile delivery, or managing returns and reverse logistics, our solutions are designed to fulfill them all. Boasting over 15 years of practical experience in various settings—from the challenging terrains of Australia’s Outback to the icy expanses of Canada’s Tundra and the busy streets of Chicago—our cloud-based dispatch system offers the reliability you need. Our IDS Core Dispatching Software effortlessly integrates with additional modules and features to adapt as your demands change. Acting as our all-encompassing advanced dispatching solution, IDS Core oversees everything from multi-package shipments and UPC inventory to dimensional weight calculations and customizable dispatch and driver boards, as well as automatic pricing linked to your accounting software. Moreover, IDS Mobile serves as our specialized Driver Delivery application, designed to capture Proof of Delivery, Proof of Pick Up, and signatures while equipped with barcode scanning functions that support both laser and camera scanners, allowing drivers to create shipments directly from the field. With these state-of-the-art features, IDS guarantees a smooth and efficient dispatch experience, ensuring satisfaction for all users, whether they are dispatchers, drivers, or clients.

Cenntrax is a web-based logistics management platform created for courier, delivery, and transportation teams that need a secure and compliance-focused TMS. It centralizes dispatch, load management, customer records, carrier management, invoicing, payments, route planning, tracking, and driver communication in one system. The platform is built around three connected products: an agent dashboard for dispatchers and admins, a client portal for customers, and a mobile driver app for delivery teams. The agent dashboard gives operations teams tools to create, edit, dispatch, finalize, and import loads while managing customers, carriers, price plans, zones, surcharges, taxes, vehicle types, and delivery conditions. The client portal allows customers to track shipments, review order queries, manage inbound deliveries, view route lists, scan or cancel barcodes, and get more visibility without relying on support calls. The driver app supports iOS and Android users with barcode and QR code scanning, GPS tracking, route maps, electronic signature capture, photo uploads, OTP-based secure login, and real-time delivery updates. Cenntrax also includes accounting and invoicing tools for invoice generation, payment processing, deposit batches, carrier settlements, and GL record searches. Its dispatch and routing features include auto-dispatch, dispatch boards, dispatch zones, distance calculations, address autocomplete, and route visualization. Each customer receives a dedicated AWS-based cloud environment with private data storage, daily backups, custom configuration, and company-specific branding. Cenntrax offers plans for small teams, growing businesses, and large regulated operations, with options for APIs, advanced workflow automation, SSO, enhanced compliance, white labeling, and senior engineer support.