Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS
  • BrandMail Reviews & Ratings
    4.9 out of 5 stars 332 Ratings
    Company Website for BrandMail
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • Aircall Reviews & Ratings
    4.3 out of 5 stars 1,838 Ratings
    Company Website for Aircall
  • CoachIQ Reviews & Ratings
    4.9 out of 5 stars 45 Ratings
    Company Website for CoachIQ

What is IntouchSurvey®?

IntouchSurvey® gives multi-location brands a way to collect customer feedback, identify concerns, and measure whether experiences are meeting expectations across the organization, region by region and location by location. It connects customer sentiment with operational performance, helping leaders understand what drives satisfaction, address issues quickly, and expand the practices that are working well. Key features include: ● Survey delivery through web, email, SMS, and additional channels ● Real-time dashboards that bring important trends and results into focus ● Custom templates for NPS, CSAT, and a wide range of feedback programs ● Branching and skip logic that tailor questions to each respondent ● Automated notifications that route urgent feedback to the right teams ● Enterprise-level rollups for tracking and comparing location performance IntouchSurvey® helps organizations stay closer to the customer, improve consistency, and make faster decisions based on reliable feedback.

What is Feedbox?

Our innovative system is designed to intelligently comprehend and analyze customer feedback and NPS satisfaction surveys, streamlining the decision-making process. By providing AI-driven surveys and sentiment analysis for open text responses, we enhance the overall efficiency and effectiveness of gathering insights. Additionally, we incorporate all key methodologies, including NPS and CSAT, to ensure comprehensive evaluations. Our platform serves as a holistic multichannel solution, easily accessible through tablets, QR codes, or various social media platforms, making it convenient for users to engage with. Ultimately, this system empowers organizations to better understand their customers and respond proactively to their needs.

Media

Media

No images available

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$40/month/device

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Intouch Insight

Date Founded

1992

Company Location

United States & Canada

Company Website

www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

Company Facts

Organization Name

Feedbox

Date Founded

2011

Company Location

Mexico

Company Website

feedboxcem.com

Categories and Features

Customer Satisfaction

360 Degree Feedback
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys

NPS

Not specified

Popular Alternatives

Popular Alternatives

Delighted Reviews & Ratings

Delighted

Qualtrics
SurveyMonkey Reviews & Ratings

SurveyMonkey

4.5 out of 5 stars
Simplesat Reviews & Ratings

Simplesat

Pronto Holdings
4.5 out of 5 stars