Ratings and Reviews 1 Rating
Ratings and Reviews 1 Rating
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ZendeskZendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
What is Invision Community?
These elements serve as the bedrock for thriving communities. A strong sense of connection and shared purpose is essential for fostering growth and collaboration among members.
What is Higher Logic Thrive?
Higher Logic Thrive simplifies the process of crafting impactful member experiences in a swift manner. This all-in-one platform is specifically tailored for associations, ensuring they can deliver an exceptional experience to their members. With ready-to-use templates at your disposal, you can get up and running in no time. Consolidate your technological needs through a single, integrated solution.
Our platform is built to foster engagement, enhance loyalty, and improve retention rates. It boasts full scalability and adaptability to cater to the unique requirements of your organization. Additionally, it empowers your community to connect seamlessly with customers, members, and volunteers, enabling them to seek answers and exchange best practices, insights, and pertinent content across any device. By joining the Higher Logic movement, you become part of a network consisting of over 350,000 thriving communities and more than 25 million members worldwide, all benefiting from this innovative approach. Your journey to enhanced member engagement starts here.
Integrations Supported
BlueConic
Engage AMS
I4A-MEMBERSHIP
Jira Work Management
Keap
Lineup
Mailchimp
Mapbox
Neon CRM
Nucleus
Integrations Supported
BlueConic
Engage AMS
I4A-MEMBERSHIP
Jira Work Management
Keap
Lineup
Mailchimp
Mapbox
Neon CRM
Nucleus
API Availability
Has API
API Availability
Has API
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Invision Community
Date Founded
2002
Company Location
United States
Company Website
www.invisioncommunity.com
Company Facts
Organization Name
Higher Logic
Date Founded
2007
Company Location
United States
Company Website
www.higherlogic.com
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles