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What is Ireckonu?

Ireckonu enhances the connections you make with your guests, guaranteeing that every engagement is seamless and memorable, from the initial moments before check-in to the time after they have checked out. This is why our intricately designed interconnected ecosystem is set up to manage your operations and systems while empowering your staff, allowing you to customize experiences that align with the unique preferences of each guest in every room. With tools that include guest profiling, analytics, and immediate support for hotel personnel, our ecosystem centers around the CORE, providing truly distinctive experiences tailored for your guests. The CORE middleware achieves a smooth integration of your systems as you embrace new technologies, fostering an environment that collaborates efficiently to not only meet but surpass your guests' expectations. By gaining profound insights into what motivates your guests, you can ensure they choose to return for future stays. Furthermore, our strong integration with Auth0 has enabled us to separate identity management from a guest’s profile, which allows hoteliers to incorporate single sign-on (SSO) and multi-factor authentication, thereby enhancing security while simplifying access for guests. Consequently, this leads to significant improvements in both the guest experience and operational productivity, making the overall hospitality process much more effective and enjoyable for everyone involved. Ultimately, we strive to create an environment where both guests and staff can thrive, ensuring that every stay is memorable.

What is ALICE?

Equip hotel personnel to concentrate on their most impactful roles while enhancing operational efficiency. ALICE acts as an all-encompassing platform that streamlines workflows and communication, thereby improving both productivity and the guest experience. By integrating, monitoring, and optimizing all teams and their tasks within a unified interface, the platform facilitates efficient task assignments and management oversight. This leads to greater clarity and understanding of hotel operations, paving the way for well-informed decision-making that optimizes management strategies. Gain access to actionable insights that promote accountability among staff members and various departments within the hotel. This operational management solution not only bolsters communication and task coordination but also elevates overall guest satisfaction, encapsulated within a single, powerful tool. Moreover, employing such a platform encourages a more harmonious work environment, ultimately resulting in enhanced experiences for both staff and guests. As a result, the hotel can achieve a higher level of service that distinguishes it in a competitive industry.

Media

Media

Integrations Supported

Auth0
Blotout
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
FreedomPay
Google
INTELITY
Innspire
Meltano
Mews
Oracle Hospitality Reporting and Analytics
Salesforce
Shift4
WebRezPro
Wiacom

Integrations Supported

Auth0
Blotout
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
FreedomPay
Google
INTELITY
Innspire
Meltano
Mews
Oracle Hospitality Reporting and Analytics
Salesforce
Shift4
WebRezPro
Wiacom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ireckonu

Date Founded

2015

Company Location

Netherlands

Company Website

ireckonu.com

Company Facts

Organization Name

Actabl

Date Founded

2022

Company Location

United States

Company Website

actabl.com/alice/

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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