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What is Island Pacific SmartRetail?

At Island Pacific, we tailor our systems to meet customer expectations, ensuring seamless end-to-end solutions for your organization and its customers. Selecting the appropriate merchandising strategies, enhancing revenue, and managing inventory efficiently require a strong merchandising system. The core of Island Pacific's retail offerings is the SmartRetail platform, consisting of modules that can operate individually or as a cohesive suite, which equips retailers with a full-fledged merchandising system along with vital retail life-cycle tools. Island Pacific provides retailers with the essential tools to run their operations smoothly. This system is incredibly versatile, allowing retailers to focus on strategic planning across different channels and merchandise hierarchies, or to explore the finer details at a more detailed level. The design of the channel and merchandise hierarchy includes multiple levels and specific attributes tailored to the business, all easily accessible for report generation and process facilitation, which helps retailers make quick, informed decisions. Additionally, the adaptability of Island Pacific SmartRetail ultimately enables retailers to effectively respond to changing market trends and customer preferences, enhancing their overall agility in the competitive landscape. This capability is pivotal in ensuring sustained growth and success for retailers in a dynamic business environment.

What is Fredhopper?

Fredhopper, a Crownpeak Technology solution, is a world-class AI-powered product discovery platform built for leading enterprise retailers and global fashion brands. It merges artificial intelligence with human merchandising expertise, giving brands full control over their storytelling while leveraging automation to scale performance. The platform delivers intelligent search, dynamic recommendations, and advanced merchandising tools that adapt to shopper intent in real time. Retailers benefit from measurable gains, including higher conversions, increased average order value, and significant reductions in manual merchandising workloads. Fredhopper’s Intelligent Merchandising capabilities allow brands to think globally while acting locally, tailoring experiences to regional trends, languages, and cultural nuances. Its AI Search ensures customers find products quickly, reducing missed searches and improving engagement across digital channels. Advanced Recommendations drive cross-sell and upsell opportunities, with algorithm flexibility that supports both built-in and custom models. Seamless integration with Shopify enables enterprise-grade discovery capabilities within modern ecommerce ecosystems. By combining scalable AI with hands-on brand control, Fredhopper empowers retailers to deliver personalized, high-performing shopping journeys that fuel sustainable ecommerce growth.

Media

Media

Integrations Supported

Avalara
Buyer's Toolbox Cube
Buyer’s Toolbox AP
CGS Cloud Services
Comestri
FirstSpirit CMS
Fortra Automate
Honeywell Active Alert
Linkly
Smart GWT
Visual LANSA
eStar

Integrations Supported

Avalara
Buyer's Toolbox Cube
Buyer’s Toolbox AP
CGS Cloud Services
Comestri
FirstSpirit CMS
Fortra Automate
Honeywell Active Alert
Linkly
Smart GWT
Visual LANSA
eStar

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Island Pacific

Date Founded

1978

Company Location

United States

Company Website

www.islandpacific.com/island-pacific-smartsuite/by-product/island-pacific-smartretail/

Company Facts

Organization Name

Rezolve Ai

Date Founded

2016

Company Location

United Kingdom

Company Website

www.crownpeak.com/fredhopper/

Categories and Features

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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