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Ratings and Reviews 0 Ratings
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C2CRMClear C2 recognizes that each business has unique requirements. As a result, C2CRM has been crafted to let you choose the features that best suit your needs. Our CRM solution is not only budget-friendly but also adaptable as your business expands. C2CRM consists of four interchangeable modules that together form a comprehensive CRM package: Customer Service, Sales Automation, and Marketing Automation, all designed to enhance efficiency. At the heart of our offering is the C2CRM Relationship Management module, which serves as the foundation of our system. It encapsulates all the essential logic necessary for managing your business relationships effectively. Equipped with integrated dashboards and reporting tools, you can gain a holistic view of your accounts, contacts, activities, and automated workflows, ensuring that you are always informed and ready to make strategic decisions. This level of insight is crucial for driving growth and improving customer satisfaction.
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
What is Ivinex CRM?
The Ivinex UUE acts as the vital link between our Customer Service Center and CRM systems. The introduction of the Ivinex UUE state machine has notably elevated our business's success rate. By automating repetitive tasks and various operational processes, we have experienced a significant boost in our performance metrics. Our agents are no longer burdened with the need to manually send emails, texts, or callbacks, which allows us to focus more on strategically engaging with our clientele. With the integration of Script Pop technology, agents are provided with clear and instant messaging, which enhances their overall productivity. Additionally, having real-time access to customer information during calls fosters more effective interactions. This capability enables us to deliver the most engaging responses and relevant information to our customers. By gathering insights on customer concerns over time, we can address their service requirements with improved precision and speed. Our system has become increasingly intelligent, simplifying workflows and making them more user-friendly. We are dedicated to providing you and your agents with the most powerful tools available, ensuring an effortless experience for everyone involved. Ultimately, this innovation not only boosts agent satisfaction but also strengthens customer loyalty, paving the way for long-term success. As we continue to refine our processes, we anticipate even greater achievements in the future.
What is 3GBusiness?
Numerous businesses encounter obstacles stemming from the considerable time devoted to monotonous, repetitive tasks, high costs related to customer acquisition, and insufficient tools to enhance repeat sales, which ultimately restrains their potential for growth. The 3G Business Cloud provides solutions that automate these repetitive duties, assist in identifying new customers, and increase the likelihood of repeat sales. By leveraging 3G Business automation, companies can reduce their costs, boost their sales figures, and expand their customer base. This cloud-based business automation platform encompasses over 30 applications similar to those found in Office 365, featuring well-known tools like Word, Excel, and Outlook, all of which operate on a unified database and can be automated with its integrated Automation Engine. With the advanced features offered by 3G, users can easily design countless processes, whether they are Assisted, Unassisted, Autonomous, or Cognitive, making it substantially faster, simpler, and more affordable to automate business functions than with conventional Robotic Process Automation (RPA). Moreover, the platform allows for the effortless creation of personalized templates and processes, which can be refined using the workflow manager, significantly improving the efficiency of both sales and administrative tasks. The extensive functionalities of 3G Business Cloud enable organizations to experience significant operational enhancements, paving the way for sustainable growth and long-term success. Consequently, businesses that adopt this innovative platform can anticipate not only improved processes but also a competitive edge in their respective markets.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ivinex
Date Founded
2006
Company Location
United States
Company Website
ivinex.com
Company Facts
Organization Name
3GVision
Company Location
United States
Company Website
www.3gb.com.au
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management