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What is Go Moment Ivy?

Ivy combines human expertise with automated systems to facilitate accurate and rapid communication with guests, freeing hotel staff to concentrate on other responsibilities while enhancing the overall guest experience. By greeting guests and customizing their visits based on unique preferences, Ivy guarantees that all inquiries are resolved in mere seconds. Moreover, it offers crucial insights into guest satisfaction and operational performance through its in-depth analytics, allowing for effortless management of all guest interactions from a unified platform. Explore the different strategies Ivy employs to connect with guests and boost satisfaction scores. This pioneering method not only simplifies communication but also cultivates a more tailored and enjoyable experience for every guest, ultimately leading to greater loyalty and repeat visits.

What is HelloShift?

HelloShift is a contemporary messaging solution designed to enhance the operational efficiency of hotels. By utilizing HelloShift's integrated platform, hoteliers can boost guest satisfaction, streamline their operations, and maximize revenue generation. This tool empowers hotel managers to interact effortlessly with their teams through user-friendly social media-like features. It facilitates swift problem resolution, ultimately leading to improved guest experiences. Additionally, HelloShift ensures asset protection through proactive maintenance, and it provides valuable insights into portfolio performance with detailed flash reports. With these capabilities, hotel properties can thrive in a competitive market.

Media

Media

Integrations Supported

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro

Integrations Supported

FLEXIPASS
Beds24
Hapi
Mini Hotel PMS
OpenKey
rezStream Cloud PMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$588.00/year
Staff Collaboration costs $1 per room per month (min $49 per month)
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Go Moment

Date Founded

2010

Company Location

United States

Company Website

www.gomoment.com

Company Facts

Organization Name

HelloShift

Date Founded

2014

Company Location

United States

Company Website

helloshift.com

Categories and Features

Conversational AI

Intent Recognition
On-Screen Chats
Pre-configured Bot

Guest Messaging

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Categories and Features

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Single Property
Vacation Rental

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