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What is Jahia?

Jahia serves as an Agile Digital Experience Platform that harnesses intelligent content fueled by customer insights. This cloud-based solution empowers businesses to effectively leverage their customer data and content for enhanced engagement. Jahia seamlessly integrates with existing technology infrastructures and offers customization options tailored to the unique needs and challenges faced by each enterprise. As a robust enterprise-grade platform, Jahia encompasses both a Content Management System (CMS) and a Customer Data Platform (CDP). It enables connections to top-tier products while fostering collaboration among various user communities, including developers, marketers, and end users. Furthermore, Jahia ensures enterprise-level security, scalability, and a range of out-of-the-box functionalities, all supported by modern APIs and the adaptability to integrate with other best-in-class solutions, ensuring organizations can meet their evolving demands.

What is Broadridge Digital Experience Management?

Elevate your key communications, such as invoices and account statements, by turning them from traditional formats into dynamic interactions that engage your customers, ultimately nurturing brand loyalty and encouraging higher spending. By customizing content and streamlining interactions for customers, you can create more opportunities for engagement with your brand. Cutting-edge tools enable the transformation of conventional documents into captivating, tailored communications that enhance customer involvement, maximize the effectiveness of various channels, and emphasize crucial messages. With adaptable content features and responsive designs, you can guarantee that your communications are not only visually striking but also accessible on any device. Anticipate and meet customer desires through contextual messaging that leverages the strengths of all available channels, ensuring that communication is delivered via their preferred means. Additionally, you can effortlessly design and modify HTML emails, PDF documents, and other formats using a user-friendly administrative dashboard. Maintain a consistent brand identity across all interactions by utilizing an extensive library containing your content, logos, color schemes, and other resources, which ultimately fosters a more unified customer experience. By focusing on interactivity and personalization, businesses can greatly improve customer satisfaction and loyalty, while also paving the way for innovative marketing strategies that resonate with their audience. This approach not only enhances the effectiveness of communication but also builds a stronger connection between the brand and its customers.

Media

Media

Integrations Supported

Adobe Marketo Engage
Box
Cloudinary
Intercom
Keepeek
Microsoft Power BI
Salesforce
Siteimprove
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Jahia Solutions Group

Date Founded

2002

Company Location

Switzerland

Company Website

www.jahia.com

Company Facts

Organization Name

Broadridge

Company Location

United States

Company Website

www.broadridge.com/ca/customer-communications/general/engage-customers-with-personalized-contextual-experiences/digital-experience-management

Categories and Features

AB Testing

Not specified

Content Management

Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Customer Data Platforms (CDP)

Behavioral Analytics
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Headless CMS

Not specified

Marketing Analytics

Not specified

Personalization

A/B Testing
Account Based Marketing
Experience Management
Website Personalization

Categories and Features

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