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What is January?

January transforms the debt collection landscape by adopting a more empathetic and customer-focused approach. Our cutting-edge, technology-enabled platform not only boosts recovery rates but also ensures that both creditors and debtors thrive in their financial interactions. Clients who engage with January often see recovery rates that exceed the national benchmark. With our automated compliance safeguards, we effectively mitigate potential legal and reputational hazards. Additionally, borrowers are given the autonomy to resolve their debts in a manner that suits their individual circumstances. In contrast to many collection agencies that rely on human recollection to maneuver through intricate rules and regulations, we offer a comprehensive solution that systematically adheres to jurisdiction-specific guidelines, significantly reducing risks in a dynamic regulatory landscape. Our borrower-oriented digital strategy, paired with an advantageous contingency fee structure, allows January to achieve consistently higher gross and net recovery rates than our competitors, greatly enhancing the financial outcomes for our clients. This dedication to superior service positions January not only as a provider but also as a reliable ally in the journey of financial recovery, fostering lasting relationships built on trust and effectiveness. In this way, we contribute to reshaping the debt collection industry into something more positive and supportive.

What is ConsumerDirect?

Since 2003, we have dedicated ourselves to developing a sophisticated platform that links consumers with their financial institutions, such as banks and creditors, enhancing communication on various topics. With just a simple button press, users can seek information, resolve issues, or negotiate better rates directly with their banks or creditors, making the process more efficient. This cutting-edge solution not only simplifies financial interactions but also empowers individuals to manage their financial matters with greater confidence and ease. As a result, consumers are better equipped to navigate their financial journeys.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

January

Company Website

www.january.com

Company Facts

Organization Name

ConsumerDirect

Date Founded

2003

Company Location

United States

Company Website

www.consumerdirect.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

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