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What is Jitjatjo?

We aim to empower individuals by harnessing technology to forge meaningful connections. Our mission is deeply anchored in the aspiration to help people unlock their full potential, ensuring every team member feels valued, while also enabling our business partners to thrive. In the current landscape, we understand the significance of advocating for everyone, so they feel seen, heard, and supported. Embracing transformation is essential; thus, we are dedicated to reimagining our work processes and intentionally crafting a future filled with opportunities. While technology serves as a tool for creating pathways, it does not define our true identity. We recognize the importance of consistently demonstrating our integrity to build trust within our community. Our strategy includes showcasing the platform's benefits through data while actively managing it to create new possibilities. By redefining the work environment, we aspire to boost productivity and support diverse lifestyle choices. Our passion drives us to accelerate human advancement, paving the way for a more promising future for everyone. Ultimately, we envision a reality where technology unites people, encouraging collaboration, innovation, and mutual growth, as we continue to adapt and evolve in an ever-changing world.

What is Helpware?

As a forward-thinking outsourcing provider harnessing digital capabilities, we focus on delivering People as a Service solutions that are specifically designed for innovative, tech-savvy companies striving to optimize customer interactions, tackle complex tasks, and boost their brand visibility. Helpware aspires to shape a future centered on consumer empowerment, providing remarkable interaction experiences through efficiently integrated human task services powered by APIs. We partner with some of the world's most vibrant and fast-growing brands to guarantee the consistent provision of exceptional customer experiences. Our extensive business process outsourcing offerings encompass a variety of solutions aimed at nurturing brand loyalty, including call center operations, answering services, IT support, chat assistance, technical help, and email management. Our inbound and outbound call center teams are carefully structured to align with and enhance your current workforce. By investing heavily in our personnel and fostering a strong organizational culture, we strive to deliver superior services and build custom teams that meet your specific requirements. Our technology-driven, enthusiastic, and unified teams are committed to improving global customer engagement and satisfaction, ultimately propelling your business forward. This unwavering dedication to excellence not only enables us to meet but also to surpass the expectations of the brands we collaborate with, further solidifying our reputation in the industry. Together, we can redefine the landscape of customer service and create lasting relationships with clients.

Media

Media

Integrations Supported

Amazon DynamoDB
Amazon Redshift
Amazon S3
Amazon Web Services (AWS)
Azure SQL Database
Confluence
Freshdesk
Freshservice
Google Analytics
Google Cloud Storage
Gorgias
Groove
Help Scout
Instagram
Intercom
LiveChat
Microsoft Power BI
Salesforce
ServiceNow
Zoho Desk

Integrations Supported

Amazon DynamoDB
Amazon Redshift
Amazon S3
Amazon Web Services (AWS)
Azure SQL Database
Confluence
Freshdesk
Freshservice
Google Analytics
Google Cloud Storage
Gorgias
Groove
Help Scout
Instagram
Intercom
LiveChat
Microsoft Power BI
Salesforce
ServiceNow
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jitjatjo

Company Location

United States

Company Website

www.jitjatjo.com

Company Facts

Organization Name

Helpware

Date Founded

2015

Company Location

United States

Company Website

www.helpware.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

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