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DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerIDâ„¢, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
What is JobsDB?
As a leading job portal with extensive listings across China, Hong Kong, Indonesia, the Philippines, Singapore, and Thailand, we are the preferred choice for job hunters in Asia. Supported by a dedicated workforce of 1,000 experts, we maintain a strong local presence in each of these regions. Our team's deep market insights combined with a passion for technology enable us to provide exceptional opportunities to job seekers while delivering substantial value to employers. By thoroughly understanding the needs of both parties, we ensure a seamless match that benefits everyone involved. Our goal transcends merely filling vacancies; we aim to unlock the full potential of individuals. Additionally, we are aware of the continuous need for improvement, which motivates us to explore innovative strategies across all digital platforms. This dedication empowers us to connect the right talent with suitable opportunities, thereby enhancing the overall employment landscape in the area. Ultimately, our mission is not just about securing jobs; it encompasses building meaningful careers and nurturing professional growth for all individuals. We believe that a fulfilling career contributes significantly to personal satisfaction and societal progress.
What is Careerlink?
Our innovative approaches to recruitment and employee retention, paired with our unwavering dedication to outstanding customer service, have empowered businesses throughout the United States to meet their hiring goals even in challenging labor markets. While we continue to prioritize customer satisfaction, we are also expanding our services by incorporating advanced tools that assist our clients in recruiting talent, tracking applications, and improving employee retention rates. We're excited to roll out new interactive features for job seekers, enabling them to connect with prospective employers on their own terms through ongoing communication channels that are advantageous for both sides. At Careerlink, we are committed to exceeding expectations, and we are delighted to have you join us on this journey, whether you are a technology partner or a staffing client, as we collaborate to redefine the future of recruitment. Our relentless focus on innovation and teamwork ensures that we stay at the cutting edge of industry developments, paving the way for a more efficient and effective hiring experience. Together, we can create a recruitment landscape that benefits everyone involved.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
JobsDB
Company Website
hk.jobsdb.com/en-hk/pages/aboutus/
Company Facts
Organization Name
Careerlink
Date Founded
1992
Company Location
United States
Company Website
careerlink.com