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What is Joombo?

Joombo operates as a platform dedicated to performance and recognition, aimed at empowering hospitality businesses by turning their front-line employees into measurable marketing assets. Managers can set clear review objectives that everyone on the team can see, while a real-time tally displays the latest standings and highlights what is needed to improve the business's Google rating. Each five-star review earned is directly linked to the team member who achieved it, making personal accomplishments visible and replacing subjective praise with objective performance indicators. Joombo efficiently monitors reviews, rankings, points, team averages, and individual progress in real-time, helping staff to clearly comprehend their contributions while enabling managers to identify those making significant impacts. Additionally, the points accumulated can be redeemed for tailored rewards selected by each employee, which may include items like coffee, bonuses, or additional time off, thus ensuring that recognition aligns with what truly motivates the staff. This cutting-edge strategy not only improves employee engagement but also contributes to the overall advancement of the business by nurturing a culture centered on recognition and responsibility. As a result, Joombo fosters an environment where both individuals and the organization can thrive.

What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Joombo

Date Founded

2020

Company Location

France

Company Website

joombo.co

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Categories and Features

Reputation Management

Not specified

Restaurant Marketing

Not specified

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

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