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Ratings and Reviews 0 Ratings
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Level 6Level 6 presents a wide range of solutions, including adaptable reloadable debit cards and customized software, all designed to boost the efficiency and cost-effectiveness of your current incentive programs. If you are in the midst of launching a new initiative, our approachable minimum requirements enable you to bring your vision to life with just a quick phone consultation. Discover how our state-of-the-art technology and streamlined processes can potentially reduce your management expenses by 30% or more. We recognize that developing and implementing a successful incentive program can be quite challenging. Our team is composed entirely of professionals with client-facing experience, ensuring that your needs are always prioritized in our strategies. Notably, we have maintained a flawless record, never losing a client project to a competitor, highlighting our unwavering dedication to excellence. Learn about the distinctive qualities that set Level 6's services apart from others in the market. Our incentive programs are designed to yield impressive results, and we are so confident in the measurable returns on investment that every Level 6 contract includes generous exit clauses for our clients. Additionally, we offer a customized program website, a thorough collection of documentation, verification of submissions, and dedicated customer support through both email and phone to guarantee a smooth experience for you and your participants. Your success remains our foremost goal, and we are committed to assisting you at every stage of the process, ensuring that all your requirements are met comprehensively.
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
What is Joopy?
JOOPY is a pioneering cloud-based Sales Performance Management (SPM) platform that plays a crucial role in enhancing the sales and profitability of sales organizations worldwide. It enables top-tier sales teams to oversee all product categories from a unified platform, streamlining operational processes and policies. Additionally, JOOPY offers an online portal that enhances engagement for both internal and external sales channels, ultimately driving improved business outcomes. By adopting a 'Sales Channel' strategy, JOOPY effectively inspires its entire distribution network to achieve set objectives. This approach empowers global sales organizations to convert their strategic ambitions into actionable sales targets, fostering a more results-driven environment. As a result, JOOPY not only boosts sales performance but also aligns various teams towards common goals.
What is Actio?
Actio is an all-encompassing cloud-based platform designed for enhancing business performance and corporate governance by merging and automating key functions such as strategic planning, performance tracking, risk evaluation, and incentive management into one cohesive system. By streamlining the alignment of objectives, metrics, actions, and visual dashboards, it allows organizations to implement their strategies efficiently while enabling leaders to monitor performance across various teams and hierarchical levels. The platform accommodates a range of methodologies, including OKR, BSC, PDCA, and agile practices, and utilizes integrated AI capabilities to generate actionable insights, pinpoint performance gaps, and foster data-driven decision-making rather than simply reacting to emerging problems. Furthermore, Actio features modules for strategic management, risk assessment and mitigation, performance and human resource oversight, variable compensation management, budget control, and customizable digital checklists, all contained within a unified framework that offers real-time dashboards, graphical displays, and KPI progress monitoring. This comprehensive strategy not only optimizes operations but also promotes enhanced collaboration and accountability across the organization, which is crucial for modern enterprises aiming for superior performance. Ultimately, Actio serves as a vital resource for businesses committed to achieving operational excellence and continuous improvement.
Integrations Supported
Microsoft 365
Microsoft Outlook
Microsoft Power BI
Microsoft SharePoint
Microsoft Teams
Oracle Cloud Infrastructure
SAP BusinessObjects Business Intelligence
SAP CRM
Salesforce
Tableau
Integrations Supported
Microsoft 365
Microsoft Outlook
Microsoft Power BI
Microsoft SharePoint
Microsoft Teams
Oracle Cloud Infrastructure
SAP BusinessObjects Business Intelligence
SAP CRM
Salesforce
Tableau
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Incentives Solutions
Date Founded
2001
Company Location
Israel
Company Website
joopy.com
Company Facts
Organization Name
Actio Global
Date Founded
2005
Company Location
Canada
Company Website
actiosoftware.com
Categories and Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Commission
Affiliate Management
Agency Commission
Commission Calculations
Commission Scheduling
Commission Tracking
Compliance Management
Flat Commissions
Incentive Programs
Multi-Tiered Commissions
Percentage Commissions
Sliding Scale Commissions
Split Commissions
Compensation Management
Bonus Management
Compensation Assessment
Compensation Calculation
Compensation Plan Modeling
Compensation Statements
Employee Reward Programs
Incentive Programs
Organizational Charting
Salary Planning
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management
Strategic Planning
Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards
Categories and Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Performance Management
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
Project Portfolio Management
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment
Strategic Planning
Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards