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What is Joyn?

The digital customer card embodies the commitment and passion you put into your business endeavors. Together with numerous other merchants, you represent the essential fabric of your community, whether it’s a small neighborhood or a bustling city. From serving a warm cup of coffee to someone in need to extending a helping hand to a loyal customer facing tough times, you consistently strive to exceed expectations every day. All of this extraordinary effort has been brought together into a single app. With Joyn, your customers can unlock exclusive advantages, earn points for fantastic rewards, and feel motivated to return to your venue repeatedly. This digital card allows patrons to accumulate points for wonderful perks while simultaneously enjoying delightful incentives. Consequently, existing customers are likely to revisit, and newcomers can easily become acquainted with your business. Moreover, the Joyn platform fosters deeper connections with your customers, facilitating quick and easy communication about new offers or products. By adopting this personalized approach, you not only boost customer loyalty but also fortify your relationship with them while enhancing their overall experience. Ultimately, the Joyn app transforms ordinary transactions into meaningful interactions that can elevate your business.

What is Ekoma?

Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.

Media

Media

Integrations Supported

8am AffiniPay

Integrations Supported

Shopify
WooCommerce

API Availability

API Availability

Pricing Information

$51 per month
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Joyn

Date Founded

2016

Company Location

Belgium

Company Website

www.joyn.eu

Company Facts

Organization Name

Ekoma

Company Location

United States

Company Website

ekoma.io

Categories and Features

Customer Loyalty

Loyalty Card System
Membership Management
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Inventory Management
Loyalty Program
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management

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