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What is Juphy?

The Social Inbox for Collaborative Teams brings together all customer notifications and support requests into one unified platform. By utilizing Juphy, you can effectively communicate with your team members, allowing for the fastest responses to customer inquiries through multiple communication channels. Eliminate the frustration of frequent logins and logouts! Real-time management of customer interactions greatly boosts the effectiveness of your support operations. With a simple click, you can quickly reply to messages, mentions, reviews, and comments via Juphy’s user-friendly dashboard. A significant reason for delays in customer support is poor internal communication, which can lead to an average increase of four hours in ticket resolution when relying on email. Improve teamwork on support tickets with collaborative tools like Slack. Create your support team, define roles and permissions, and engage in immediate discussions about incoming messages or tickets to optimize your workflows. This method not only accelerates response times but also nurtures a more unified team atmosphere, ultimately leading to enhanced customer satisfaction. Embracing such collaborative tools can transform the way your team interacts and addresses customer needs.

What is Appu Social?

Acknowledging the significant influence of social media in contemporary life, we introduce a state-of-the-art scheduling tool that you can depend on. This innovative platform facilitates smooth cooperation with both clients and teams, streamlining the processes of planning, posting, and assessing the impact of content across multiple channels. Boasting more integration options than any other social media scheduling tool available, it allows you to effortlessly customize and preview posts or visually appealing content for your social media profiles while taking advantage of the latest features offered by Instagram. Collaborate effectively with your team and clients to ensure that your posts consistently reflect your brand's identity and messaging. Generate insightful reports with a single click to showcase your most engaging content, or choose to create and automatically distribute tailored reports for your stakeholders. Given that users typically spend close to 2.5 hours on social media each day, employing real-time dashboards offers a clearer and more user-friendly approach to tracking your performance metrics. Moreover, you can monitor and display all your metrics from platforms like Facebook, Instagram, and LinkedIn through customizable dashboards within the social media scheduling tool, ensuring you have all the essential resources for success readily available. Overall, this pioneering approach to managing social media empowers users to adeptly navigate the dynamic landscape of digital interaction while enhancing their online presence. With these tools, you can optimize your strategy and drive higher engagement rates across your social media platforms.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
Pinterest
X (Twitter)

Integrations Supported

Facebook
Instagram
LinkedIn
Pinterest
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Juphy

Date Founded

2018

Company Location

Turkey

Company Website

www.juphy.com

Company Facts

Organization Name

Appu Social

Company Location

United States

Company Website

www.appusocial.com

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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