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What is Juris Legal?

Juris Legal is an advanced and adaptable software solution specifically designed to improve legal workflows and recovery operations. It has become exceedingly popular in Malaysia, acting as the go-to legal software for a wide array of law firms while effectively bridging the gap between legal practitioners and their clients. Juris Legal can function independently, working seamlessly with external collection systems and hosting platforms, or as an integrated component of the Juris Collect suite. Crafted for maximum efficiency, it enables effortless management and connection of legal firms across Wide Area Networks (WAN) or the Internet, solidifying its reputation as one of the most dependable options in the Juris Collect ecosystem. Moreover, this software is equipped to handle conveyancing tasks and can integrate smoothly with banking housing loan and financing workflows, thereby increasing its value for clients. Installation of Juris Legal can take place at your premises as well as at the offices of your solicitors, offering a flexible approach to deployment. The software operates in two modes, catering to both client-server environments on Windows and web-based applications, ensuring it meets the varied needs of legal practices. The integration of these features not only enhances operational efficiency but also positions Juris Legal as a crucial asset for any legal practice aiming for improved productivity and client service. Furthermore, its user-friendly interface and comprehensive support resources further contribute to its appeal among legal professionals.

What is Juris Astra?

Juris Astra provides an all-encompassing call center solution tailored for both inbound and outbound communication needs, incorporating key elements like an automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. In addition to these core components, it also offers optional features for customer relationship management (CRM), sales force management, marketing oversight, and case management, which facilitate the effective handling of sales leads, marketing initiatives, customer complaints, service requests, and overall customer service challenges. This integrated solution allows for the streamlined management of multiple communication channels such as telephony, email, web chat, fax, and SMS, all through automated processes. The PABX system underpins telephony connections, supporting incoming lines from various telecommunications providers, including ISDN PRI or CO Analog PSTN trunks, and connecting extension lines to agents or users. Among its extensive features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, compatibility with both hardphones and softphones, VoIP capabilities, and SIP integration. By offering such a diverse range of functionalities, Juris Astra positions itself as a crucial asset for improving operational effectiveness in customer engagement, ultimately streamlining communication and enhancing customer satisfaction. Furthermore, it empowers businesses to adapt to evolving communication demands while maintaining high standards of service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Juris Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

juristech.net

Company Facts

Organization Name

Juris Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

juristech.net

Categories and Features

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

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