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What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.

What is Demand Works Smoothie?

Smoothie® Server emerges as a powerful on-premise solution for Sales and Operations Planning (S&OP), known for its scalability and rich features. Users have the option to employ it solely for forecasting and demand planning or to expand its functionality by adding modules that focus on inventory planning, optimization, and finite capacity planning. This platform is designed to accommodate numerous simultaneous users and allows for automated two-way integration with current host systems, showcasing its efficiency in managing high-volume, multi-user planning tasks. Moreover, it emphasizes strong security protocols and supports a wide range of concurrent access. With dedicated modules for forecasting, demand planning, and comprehensive S&OP processes, businesses can customize the system to meet their unique requirements. Its ability to seamlessly integrate with enterprise systems not only streamlines processes but also boosts overall operational efficiency. Ultimately, the versatility and robust features of Smoothie® Server make it an ideal choice for businesses aiming to enhance their planning capabilities.

Media

Media

Integrations Supported

CleverReach
Inxmail
JustRelate Web Builder
Neoletter

Integrations Supported

CleverReach
Inxmail
JustRelate Web Builder
Neoletter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JustRelate Group

Date Founded

1989

Company Location

Germany

Company Website

www.justrelate.com/justrelate-crm-app

Company Facts

Organization Name

Demand Works

Company Location

United States

Company Website

www.demandworks.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Demand Planning

Capacity Planning
Data Visualization
Historical Reporting
Inventory Optimization
Planned vs Actual Tracking
Product Introduction Planning
Promotions Management
Replenishment Management
Sales Forecasting
Supply Forecasting

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Mechsoft Digital Technologies Pvt. Ltd.